Revenue Operations Manager

Yotpo Inc.; New York (NY); On-site; USD 100,000 - 120,000; Full time

Job summary

A leading e-commerce solutions provider in New York is seeking a Revenue Operations Manager to optimize processes and drive operational efficiency across its go-to-market teams. The ideal candidate will have strong analytical skills and experience with CRM platforms. Join a collaborative, data-driven environment focused on significant business impact and scalable solutions.

Qualifications

• Strong understanding of business processes and information systems within GTM organizations.
• Excellent analytical skills with the ability to derive insights from complex data sets.
• High level of proactiveness and a strong sense of ownership.

Responsibilities

• Drive operational excellence by optimizing processes across all go-to-market (GTM) teams.
• Own the end-to-end management of our CRM and related GTM tools.
• Build and maintain scalable dashboards and reporting frameworks to support decision-making.

Skills

Understanding of business processes

Analytical skills

Proactiveness

Collaboration with stakeholders

Communication skills

Tools

Salesforce

HubSpot

Gong

Clay

Job description

If you're into online shopping (who isn't these days?), chances are you've crossed paths with Yotpo. We're all about eCommerce retention—helping brands of every size turn one-time shoppers into lifelong customers. Think loyalty programs and reviews—it's what we do best. Plus, we've got more tricks up our sleeve.

With teams spread across the globe—from the US and Canada to the UK, Israel, Bulgaria, and Australia—we're growing fast. Our main mission? Delivering cutting-edge technology that sets new standards in the industry. Sounds exciting? Then read on, because we’re looking for curious professional talents to be a part of building the future of the e-commerce industry.

At Yotpo, we’re on a mission to help brands win customers for life. Our platform powers growth for thousands of forward-thinking eCommerce businesses by helping them connect meaningfully with their customers. As a Revenue Operations Manager, you’ll be a critical player in shaping and optimizing how Yotpo’s go-to-market teams operate, scale, and drive impact across the business.

Why Join Us

• Be at the core of strategic initiatives that directly influence Yotpo’s growth trajectory
• Work cross-functionally with leadership in Sales, Marketing, and Customer Success
• Grow in a collaborative, data-driven environment that values ownership and continuous improvement

Key Responsibilities

• Drive operational excellence by optimizing processes across all go-to-market (GTM) teams
• Own the end-to-end management of our CRM and related GTM tools, ensuring data integrity, system usability, and process alignment
• Build and maintain scalable dashboards and reporting frameworks to support strategic decision-making across departments
• Lead and execute high-impact RevOps projects, including territory planning, forecasting, pipeline management, and process automation

Required Skills

• Strong understanding of business processes and information systems within GTM organizations
• Excellent analytical skills with the ability to derive insights from complex data sets
• High level of proactiveness and a strong sense of ownership
• Proven ability to collaborate effectively with cross-functional stakeholders
• Confident communicator, capable of presenting insights and recommendations to senior leadership

Preferred Qualifications (Nice to Have)

• Experience working with Salesforce, HubSpot, or similar CRM platforms
• Familiarity with GTM tech stacks such as Gong, Clay, or equivalent tools
• Background in B2B SaaS or experience supporting Sales, Marketing, or Customer Success teams

About the Team

The Revenue Operations team at Yotpo sits at the heart of our GTM engine, partnering closely with Sales, Marketing, and Customer Success to drive strategic alignment and operational efficiency. We’re a collaborative, data-driven, and impact-oriented team that thrives on solving complex challenges and delivering scalable solutions. We embrace Yotpo’s values by working transparently, taking ownership of our work, and constantly looking for ways to improve.

If you’re passionate about driving meaningful business impact and building scalable systems in a fast-paced, collaborative environment, we’d love to hear from you. At Yotpo, we believe in creating an inclusive culture that values diversity and personal growth—come grow with us!

Salary Range: $100,000-120,000

Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks.