Resident Services & Community Programs Lead

Fairstead; New York, Town of Florida, Washington (NY, NY, District of Columbia); On-site; USD 45,000 - 60,000; Full time

Job summary

A real estate firm in New York is seeking a Resident Services Coordinator to enhance the quality of life for residents in subsidized housing. Responsibilities include coordinating programs, providing case management, and facilitating community engagement. Ideal candidates should have a background in social work or liberal arts, strong interpersonal skills, and a commitment to community service. Competitive benefits offered.

Benefits

Generous employer contribution for Medical and Dental

Employer Paid Life Insurance

Company Matched 401(k) Retirement Plan

15 days of PTO

Flexible Spending Account

Disability Insurance

Qualifications

• Positive outgoing attitude and excellent customer service skills.
• Demonstrated volunteer and community experience.
• Proficient in the Microsoft Office Suite and data tracking systems.

Responsibilities

• Coordinate programs and services to help residents maintain quality of life.
• Host quarterly meetings with residents and develop community programs.
• Provide crisis intervention support and advocate for residents.

Skills

Customer service skills

Interpersonal skills

Bilingual in Spanish and English

Listening skills

Adaptability

Education

Bachelor’s degree in liberal arts, social work, or related field

Tools

Microsoft Office Suite

Family Metrics

Yardi

Job description

A real estate firm in New York is seeking a Resident Services Coordinator to enhance the quality of life for residents in subsidized housing. Responsibilities include coordinating programs, providing case management, and facilitating community engagement. Ideal candidates should have a background in social work or liberal arts, strong interpersonal skills, and a commitment to community service. Competitive benefits offered.