Regional Manager

Rollings Funeral Service Inc; Brittains Corner (PA); On-site; USD 80,000 - 100,000; Full time

Job summary

A funeral service provider is seeking a Regional Manager, Funeral Director to oversee operations across multiple locations. This role requires strong leadership, empathy, and budget management skills. Candidates must have 10+ years in the funeral industry and a College degree in Mortuary Science. The position offers opportunities for professional development and a commitment to operational excellence.

Qualifications

• 10+ years of experience in the funeral/cemetery industry with increasing responsibility.
• 5+ years of experience managing or leading staff.
• Experience with budgeting and expense control preferred.

Responsibilities

• Provide leadership and oversight for funeral home and cemetery operations.
• Lead, mentor, and develop teams within the region.
• Manage regional financial performance and compliance with standards.

Skills

Empathy

Communication skills

Leadership

Financial analysis

Problem-solving

Microsoft Office proficiency

Education

High school diploma or equivalent

College degree in Mortuary Science

Job description

Regional Manager, Funeral Director |Rollings Funeral Service/Pinnacle Funerals OH/MD/WV/PA

We are seeking an experienced Regional Manager, Funeral Director to lead and support funeral home and cemetery operations across multiple locations. This role is ideal for a compassionate, strategic leader who is committed to exceptional service, operational excellence, and the professional development of their team.

If you’re a licensed Funeral Director with a strong leadership background and a passion for guiding teams, we’d love to hear from you.

What You’ll Do

• Provide leadership and oversight for all funeral home and cemetery operations within your assigned region.
• Lead, mentor, and develop General Managers and Location Managers, fostering a strong, engaged, and high-performing team culture.
• Collaborate with senior leadership to develop annual business plans, budgets, and financial and production goals.
• Manage regional financial performance, including budgeting, forecasting, and approval of expenses and capital projects.
• Translate company goals and strategy into actionable plans at the local level.
• Resolve escalated customer concerns with compassion and professionalism.
• Ensure full compliance with policies, procedures, and regulatory requirements.
• Partner with corporate teams on product, process, and technology improvements.
• Champion operational efficiency and support major organizational changes and initiatives.
• Monitor market trends, competitive landscape, and industry best practices.

What We’re Looking For

• High level of empathy and the ability to navigate sensitive or emotional situations.
• Exceptional communication, interpersonal, and customer service skills.
• Proven leadership location manager experience with the ability to motivate and develop teams.
• Strong budgeting, financial analysis, and problem-solving skills.
• Proficiency with Microsoft Office and standard business software.
• Ability to work evenings and weekends as needed, with regular regional travel.

Required Qualifications

• High school diploma or equivalent.
• College degree in Mortuary Science (per state requirements).
• At least 10 years of experience in the funeral/cemetery industry with increasing responsibility.
• Minimum 5 years of experience managing or leading staff.Experience with budgeting and expense control preferred.

Physical Requirements

• Extended periods of sitting, computer work, and driving.
• Ability to travel regularly within the region.
• Ability to lift up to 15 pounds occasionally.

For information on Rollings Funeral Service, visit our website at www.rollingsfuneralservice.com or our LinkedIn page at https://www.linkedin.com/company/rollings-funeral-service

Rollings Funeral Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Rollings Funeral Service is a Drug-Free Workplace.

Seniority level

• Director

Employment type

• Full-time

Job function

• Sales, Finance, and Management

Industries

• Consumer Services