Quality Assurance Coordinator

Mtctrains; Town of Texas (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

A management and training organization in Town of Texas is seeking an Entry-Level Quality Assurance Coordinator. This role involves supporting substance abuse treatment programs and ensuring compliance with regulations. Candidates should have a Bachelor's degree and two years of relevant experience. Benefits include medical, dental, life insurance, and paid time off.

Benefits

Medical, vision, and prescription drug benefits

Dental benefits

Life insurance

401(k) retirement plan

Paid time off (PTO)

Qualifications

• Two years full-time wage-earning experience in substance abuse treatment.
• Current valid licensure as an LCDC or CCJP is required.
• Valid driver's license with an acceptable record.

Responsibilities

• Implement quality assurance procedures and respond to inquiries.
• Monitor and evaluate quality of services and prepare reports.
• Assist program director in tracking outcomes and goals.

Skills

Substance abuse treatment experience

Data analysis

Communication

Education

Bachelor's degree in a relevant field

Job description

Pay: $24.00 per hour

Benefit Package Includes:

• Medical, vision, and prescription drug benefits
• Dental benefits
• Life insurance
• Accidental death and dismemberment insurance
• Short-term and long-term disability benefits
• 401(k) retirement plan
• Employee assistance program
• Paid time off (PTO)
• Paid holidays
• Bereavement leave
• Civic duty and military leave

Job Description

Managing & Training Corporation (MTC) – Ernestine Glossbrenner Unit, San Diego, Texas. Role supports substance abuse treatment programs, ensuring compliance with MTC and Texas Department of Criminal Justice (TDCJ) directives.

Position Summary

Reports to the program director and provides advanced administrative support, processes information, maintains filing systems, and performs tasks in compliance with MTC and TDCJ policies.

Essential Functions

• Performs complex technical assistance work; implements quality assurance utilization review procedures; and responds to inquiries regarding technical program and administrative rules, regulations, policies, and procedures.
• Assists in monitoring, reviewing, interpreting, and evaluating the quality of services; compiles and analyzes data, prepares reports, and makes recommendations for improvements to treatment services.
• Conducts quarterly and ongoing self-monitoring using approved self-monitoring plans and contract minimum compliance standards; works with program director to submit quarterly performance measures reports.
• Prepares, edits, and distributes correspondence, reports, forms, and other documents; interprets and disseminates information concerning agency programs and procedures; and develops, coordinates, and maintains record keeping and filing systems.
• Assists program director with developing clear goals, outputs, and measurable outcomes related to program objectives.
• Assists program director in tracking and evaluating achievement of outcomes.
• Promotes development of positive social skills by modeling appropriate behaviors, intervening when inappropriate behaviors are observed, and providing regular feedback to staff.
• Maintains accountability of staff, inmates, and property; adheres to safety practices.
• Performs other duties as assigned within capability as determined by management.

Education And Experience Requirements

Bachelor’s degree from an accredited college or university recognized by the Council for Higher Education Accreditation (CHEA) or the United States Department of Education (USDE). Two (2) years full-time, wage-earning substance abuse treatment experience. Each year of experience beyond the required two (2) years may be substituted for thirty (30) semester hours from an accredited institution on a year-for-year basis.

Must possess current valid licensure as a Licensed Chemical Dependency Counselor (LCDC) by the Texas Department of State Health Services (DSHS) or current certification as a Certified Criminal Justice Professional (CCJP) by the Texas Certification Board of Addiction Professionals, and current valid licensure as Qualified Credentialed Counselor (QCC) licensed to conduct counseling in a treatment environment. Must maintain valid licensure or certification for continued employment.

Valid driver’s license with an acceptable driving record required unless waived by management.

Post Hire Requirements

• Must complete Correctional Awareness Training (CAT) prior to inmate contact.
• Must successfully complete annual in-service training requirements and pass an annual background check approved by the Texas Department of Criminal Justice.

Equal Opportunity Employment Statement

Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process.

Seniority level

Entry level

Employment type

Full-time

Job function

Quality Assurance

Industries

Education Administration Programs

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