Programme and Operations Manager

The Mullany Fund; South Wales (NY); Hybrid; USD 40,000 - 47,000; Full time

Job summary

A charitable organisation in South Wales is seeking a Programme Manager to oversee its bilingual e-mentoring programme, supporting disadvantaged young people. The role requires management of operations, communications, and stakeholder relationships. Successful candidates will have project management experience and strong organizational skills. A commitment to safeguarding and the ability to communicate in Welsh are essential. This hybrid role offers a competitive salary while fostering educational equity.

Qualifications

• GCSEs (or equivalent) in Maths and English; A Levels and Degree (or equivalent).
• Experience in project management, education sector, and monitoring/evaluation.
• Strong organisational, written, and oral communication skills.
• Ability to work independently and as part of a team.
• Computer literacy (Excel, Word, Outlook).
• Commitment to confidentiality, equal opportunities, and professional standards.
• Ability to work flexibly and prioritise competing demands.
• Enhanced DBS check required for working with young people under 18.
• Ability to communicate in Welsh.
• Experience with databases and developing programmes.

Responsibilities

• Lead and manage the e-mentoring programme.
• Oversee and deliver e-mentoring sessions.
• Maintain relationships with education providers, mentors, and partners.
• Manage communications with stakeholders.
• Administer mentor and mentee registrations and DBS checks.
• Develop and deliver weekly themes and training materials.
• Monitor and evaluate programme outcomes.
• Support recruitment and engagement of mentors and mentees.
• Develop TMF’s digital presence.
• Ensure safeguarding and health policies are upheld.
• Contribute to fundraising and grant applications.
• Organise trustee meetings and maintain project documentation.

Skills

Project management

Organisational skills

Written communication

Oral communication

Computer literacy

Ability to work independently

Ability to work as part of a team

Knowledge of Welsh language

Education

GCSEs in Maths and English

A Levels

Degree or equivalent

Project Management qualification (e.g., Prince 2 Practitioner)

Tools

Excel

Word

Outlook

Job description

Location: South Wales / Hybrid Hours: 37.5hrs/week Salary: £30,000 to £35,000

Job Purpose

The Mullany Fund (TMF) is an award-winning South Wales charity focused on increasing social mobility through education. The role oversees the strategic direction and delivery of TMF’s bilingual e-mentoring programme, Together Making Futures, supporting disadvantaged young people (aged 14-19) in Wales. Responsibilities include managing programme operations, communications, stakeholder relationships, and administrative functions to ensure impactful mentoring and sustained engagement.

Key Responsibilities

• Lead and manage the e-mentoring programme, including strategic planning, financial oversight, and reporting to trustees and donors.
• Oversee and deliver e-mentoring sessions, Insight talks, and Future Routes programme.
• Maintain and develop relationships with education providers, mentors, mentees, business, industry, and university partners.
• Manage communications with stakeholders, including day-to-day queries, press requests, and public relations.
• Administer mentor and mentee registrations, DBS checks, and database management.
• Develop and deliver weekly themes, messages, and training materials.
• Monitor and evaluate programme outcomes, including quantitative and qualitative data collection.
• Support recruitment and engagement of mentors and mentees.
• Develop TMF’s social media and digital presence.
• Ensure safeguarding, health and safety, and equal opportunities policies are upheld.
• Contribute to fundraising, grant applications, and sustainability strategies.
• Organise trustee meetings, facilitate action points, and maintain project documentation.
• Undertake other duties as required to support the charity’s mission.

Essential Qualifications & Experience

• GCSEs (or equivalent) in Maths and English; A Levels and Degree (or equivalent).
• Experience in project management, education sector, and monitoring/evaluation.
• Strong organisational, written, and oral communication skills.
• Ability to work independently and as part of a team.
• Computer literacy (Excel, Word, Outlook).
• Commitment to confidentiality, equal opportunities, and professional standards.
• Ability to work flexibly and prioritise competing demands.
• Enhanced DBS check required for working with young people under 18.
• Ability to communicate in through the medium of Welsh.
• Experience with databases, widening participation initiatives, presentations, and developing programmes.
• Project Management qualification (e.g., Prince 2 Practitioner).

Please apply via e-mail ([e-mail]) and covering letter showing how you meet the criteria above and why you're interested in the role. Please note that applications without a covering letter will be automatically disqualified. Closing date for applications is 5th January 2026. Interviews will be on the 8th and 9th of January.