Program Manager

Navisoftech; San Jose (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

A technology firm in San Jose is seeking a Failure Analysis Coordinator to bridge communication between Engineering, Suppliers, and the FA team. This role requires strong hardware engineering and data analysis skills, including SQL and Tableau. Responsibilities involve managing case statuses, optimizing processes, and collaborating with global teams to identify failure trends. Familiarity with QMS and the CDET tool is advantageous. Work is onsite from day one.

Qualifications

• Experience in hardware engineering or related field.
• Strong data analysis skills in SQL, Tableau, Excel, and PowerPoint.
• Familiarity with QMS processes and failure analysis workflows.
• Ability to work across time zones with global teams and vendors.

Responsibilities

• Manage and update FA case status within the QMS.
• Update QMS for component FARC cases and identify overdue reports.
• Collaborate with engineers to identify failure trends.
• Optimize processes using hardware engineering experience.
• Utilize data analysis skills to support FA activities.
• Coordinate with global teams and vendors.

Skills

Hardware engineering experience

Data analysis skills (SQL)

Data analysis skills (Tableau)

Data analysis skills (Excel)

Data analysis skills (PowerPoint)

Tools

CDET tool

Job description

Overview

The Failure Analysis Coordinator serves as a liaison between BU Engineering, Suppliers, and the FA team, ensuring seamless communication and collaboration to meet FA timelines. The role involves managing and updating FA case status within the QMS, facilitating the FA process, and reporting findings for customer review. It includes QMS updates for component FARC cases, identifying overdue reports, driving vendors for timely submissions, and collaborating with component engineers and the broader FA team to identify failure trends and recommend corrective actions. The ideal candidate will leverage hardware engineering experience to optimize processes, apply project management skills to oversee FA completion, and possess strong data analysis skills (SQL, Tableau, Excel, PowerPoint). Knowledge of the CDET tool is a plus. The role also requires working across time zones with global teams and vendors, collecting evidence, and updating QMS attachments.

Location: San Jose, CA (onsite from day one)

Responsibilities

• Manage and update FA case status within the QMS, facilitate the FA process, and report findings for customer review.
• Update QMS for component FARC cases, identify overdue reports, and drive vendors for timely submissions.
• Collaborate with component engineers and the broader FA team to identify failure trends and recommend corrective actions.
• Leverage hardware engineering experience to optimize processes and apply project management skills to oversee FA completion.
• Utilize data analysis skills (SQL, Tableau, Excel, PowerPoint) to support FA activities.
• Coordinate across time zones with global teams and vendors, collect evidence, and update QMS attachments.

Qualifications

• Experience in hardware engineering or related field.
• Strong data analysis skills: SQL, Tableau, Excel, PowerPoint.
• Familiarity with QMS processes and failure analysis workflows.
• Knowledge of CDET tool is a plus.
• Ability to work across time zones with global teams and vendors.