Program Coordinator /Patient Scheduler- Urology Clinic

UW group; Seattle (WA); On-site; USD 47,000 - 69,000; Full time

Job summary

A healthcare facility in Seattle seeks a full-time Program Coordinator/Patient Scheduler for their Urology Clinic. The role involves coordinating patient care, scheduling procedures, and ensuring responsiveness to patient needs. The ideal candidate has a high school diploma and at least two years of experience. The position offers competitive compensation ranging from $47,724 to $68,244 annually, reflecting the commitment to community health and patient care.

Qualifications

• Two years of experience in the program specialty or equivalent education and/or experience.
• Ability to operate with minimal supervision.
• Experience in scheduling and triaging patient appointments.

Responsibilities

• Organize work and prioritize patient care and projects.
• Assist in developing systems to improve responsiveness to patients.
• Coordinate scheduling of diagnostic procedures and consultations.

Skills

Organizational skills

Critical thinking

Communication skills

Education

High school graduation or equivalent

Job description

Program Coordinator /Patient Scheduler - Urology Clinic

Harborview Medical Center - Urology Clinic has an outstanding opportunity for a Full-time Days Program Coordinator.

Work Schedule

• Full-time, 100% FTE (40 hours per week)
• Monday – Friday
• Day Shift

Position Highlights

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

Primary Job Responsibilities

• Organize work and appropriately prioritize patient care and/or projects with occasional assistance from supervisor
• Objectively assist in developing systems that improve responsiveness to patients
• Exhibit well‑developed critical thinking skills, particularly in ambiguous situations
• Demonstrate ability to operate with minimal day‑to‑day direction or oversight
• Coordinate complex scheduling of diagnostic procedures and consultations; work with PSS to schedule less complex referrals and appointments with scheduling directions in place
• Facilitate scheduling of urgent referrals and procedures, working closely with the clinic medical director to triage using knowledge of surgical procedure‑specific diagnoses and CPT codes
• Triage patient phone calls according to severity of need; follow through and resolve patient requests in a timely manner
• Collaborate with Business Operations Supervisor and PSS to create, update and maintain all clinic templating that meets the needs of patients, clinic staff and providers
• Sit at the front desk on clinic day to assist with scheduling follow‑ups when patients leave their appointments

Requirements

• High school graduation or equivalent AND two years of experience in the program specialty, OR equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements such as a license, certification, and/or registration.

About Harborview Medical Center

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

Challenge. Collaboration. Compassion.

About UW Medicine – Where Your Impact Goes Further

UW Medicine is Washington’s only health system that includes a top‑rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists, and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student, and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center – Montlake, UW Medical Center – Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Compensation and Benefits

Annual base pay: $47,724 – $68,244.

Other compensation and benefits information: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift

First Shift (United States of America)

Temporary or Regular?

This is a regular position.

FTE (Full‑Time Equivalent)

100.00%

Union/Bargaining Unit

SEIU Local 925 Nonsupervisory

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.