Patient Services & Scheduling Specialist

Montgomery College; Towson (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading educational institution in Towson is seeking a diligent individual for a customer service role focused on patient appointments and medical administrative tasks. The position requires strong communication and organizational skills to effectively manage patient inquiries and ensure smooth appointment processes. A supportive environment with attractive benefits, including competitive salary and comprehensive health coverage, is provided.

Benefits

Competitive salary

Generous paid time off

Free parking

Monthly MTA bus pass subsidy

Company subsidized onsite fitness center

Pre-paid tuition for professional development

Comprehensive health, dental, and vision coverage

401(a) and 403(b) retirement plans

Qualifications

• Demonstrated experience in customer service within a medical or healthcare environment.
• Ability to manage high call volumes and provide efficient patient service.
• Experience with handling medical documentation and insurance verification.

Responsibilities

• Schedule patient appointments and perform data entry of patient information.
• Verify insurance details and manage referral work queues.
• Perform registration and patient check-in procedures.

Skills

Customer service skills

Knowledge of medical terminology

Written and oral communication skills

Ability to perform non-complex arithmetic calculations

Organizational skills

Ability to manage multiple tasks

Job description

A leading educational institution in Towson is seeking a diligent individual for a customer service role focused on patient appointments and medical administrative tasks. The position requires strong communication and organizational skills to effectively manage patient inquiries and ensure smooth appointment processes. A supportive environment with attractive benefits, including competitive salary and comprehensive health coverage, is provided.