Operations Leader - Full Time

Lvmh; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading luxury goods retailer in Brooklyn is seeking an Operations Leader to ensure efficient store operations and a top-notch client experience. This role requires at least 2 years of leadership experience in retail or hospitality, and strong coaching skills. Candidates should be available for full-time hours and must be physically capable of lifting up to 50 pounds. Competitive pay ranges from $28.00 to $36.00 per hour.

Benefits

Comprehensive healthcare benefits

Opportunities for growth and development

Inclusive work environment

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Oversee inventory management and ensure operational standards are met.
• Lead visual merchandising and promotional events.
• Partner with the team to deliver exceptional service.
• Guide and train team members on operational processes.
• Promote a culture of openness and teamwork.

Skills

Leadership experience

Problem-solving skills

Communication skills

Organizational skills

Team motivation

Job description

Job ID: 277907
Store Name/Number: NY-Downtown Brooklyn (0798)
Address: 210 Joraleman Street, Brooklyn, NY 11201, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

Your Role at Sephora: As an Operations Leader, you’ll be a key driver of operational excellence—ensuring the store runs efficiently and supports an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best. If you’re passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful.

Key Responsibilities

• Lead with impact — oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met.
• Drive brand presentation — lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Support client experience — partner with the team to deliver exceptional service and contribute to achieving store goals.
• Coach and develop — guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives.
• Foster inclusivity and teamwork — help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards — follow company policies and help create a safe and enjoyable shopping experience for all.

Qualifications & Experience

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem‑solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal‑driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Flexible Scheduling and Reliability

• Must meet the required minimum number of weekly shifts/hours: Full Time: 30‑40 hours/week.
• Be available during peak retail operations (nights, weekends, and holidays).
• Punctuality and consistent attendance.

Benefits

Inclusion & Belonging — We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.

Meaningful Rewards — Comprehensive healthcare and wellbeing benefits based on eligibility; details can be found here.

Pay — $28.00 - $36.00/hr. The actual hourly pay offered depends on various factors including relevant qualifications and experience.

Sephora is an equal‑opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender, age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.