Overview
Job Title: On-Site Systems Administrator – Microsoft Intune Specialist
Location: NYC Office (On-Site Only)
Employment Type: Full-Time
Salary Range: $85,000 – $95,000
The pay range for this role is: 85,000 - 95,000 USD per year (New York, NY)
Position Overview
We are seeking an on-site Systems Administrator specializing in Microsoft Intune to provide direct support to our NYC workforce. This role emphasizes device lifecycle management, endpoint security, and hands-on troubleshooting, while ensuring seamless onboarding/offboarding and maintaining high-quality documentation for IT processes.
Key Responsibilities
- Microsoft Intune & Endpoint Management
- Administer Microsoft Intune for Windows, iOS, and Android devices.
- Deploy compliance policies, configuration profiles, and application packages.
- Manage Windows Autopilot for provisioning new devices and streamlining enrollment.
- Security & Compliance
- Implement and manage Microsoft Defender for Endpoint for endpoint protection and threat detection.
- Collaborate with security teams on Microsoft Purview (data governance) and Microsoft Sentinel (SIEM monitoring).
- Monitor and remediate non-compliant devices to uphold security best practices.
- Provide in-person technical support for desktops, laptops, and mobile devices.
- Respond to end-user technology requests via Jira ticketing and email.
- Perform onboarding and offboarding sessions for employees, including: device setup and Intune enrollment; configuration of Outlook, Teams, VPN access, and other Microsoft 365 apps; decommissioning and secure data handling for departing staff.
- Place vendor service calls and assist telecom technicians when needed.
- Lead or support on-site network/security deployments as required.
Documentation & Communication
- Maintain clear, detailed documentation for processes, SOPs, and troubleshooting steps.
- Exhibit strong communication skills, translating technical terms for non-technical and executive-level staff.
- Prioritize tasks effectively to meet deadlines and SLAs.
Qualifications
- Required: 3–5 years’ experience in IT support or systems administration.
- Proficiency with Microsoft Intune, Autopilot, and Endpoint Manager.
- Hands-on experience with Defender, Purview, Sentinel, Azure AD, and Office 365.
- Working knowledge of Windows Server 2019+, Windows 10/11, and Active Directory.
- Understanding of networking protocols (DNS, DHCP, VPN, TCP/IP).
- Experience with virtualization (VMware or similar).
- Strong communication, documentation, and organizational skills.
- Preferred: Certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate or CompTIA A+.
- Experience in multi-site corporate environments.
Benefits
- Health, Dental, and Vision Insurance