Missouri In-Office Dispute Resolution & Client Validation

AnaVation LLC; O’Fallon (MO); On-site; USD 80,000 - 100,000; Full time

Job summary

A customer service organization in Missouri seeks a Dispute Resolution Specialist to manage client inquiries and ensure accurate responses to validation requests. The ideal candidate has a high school diploma, strong analytical skills, and a commitment to high-quality service. This role requires in-office presence 5 days a week, offering competitive pay of $18 - $20 per hour and flexible working arrangements.

Benefits

401(k) with Safe Harbor Match

Comprehensive Healthcare Benefits

Generous Paid Time Off

Paid Parental Leave

Company-Paid Holidays

Qualifications

• High School diploma or equivalent required; associate’s degree preferred.
• Minimum 1 year of experience in client service or customer service.
• Strong problem-solving abilities and capacity to manage multiple tasks.

Responsibilities

• Serve as the primary contact for client validation requests.
• Review and process consumer validation requests in compliance with laws.
• Process outbound mail with confirmed validations.

Skills

Analytical skills

Customer service experience

Attention to detail

Communication skills

Problem-solving abilities

Education

High School diploma or equivalent

Associate's degree preferred

Tools

Client software applications

Job description

A customer service organization in Missouri seeks a Dispute Resolution Specialist to manage client inquiries and ensure accurate responses to validation requests. The ideal candidate has a high school diploma, strong analytical skills, and a commitment to high-quality service. This role requires in-office presence 5 days a week, offering competitive pay of $18 - $20 per hour and flexible working arrangements.