Manager, Revenue Operations

Crunchbase; Washington (IL); Remote; USD 154,000 - 178,000; Full time

Job summary

A leading market intelligence company is seeking a Head of Revenue Operations to drive strategic initiatives in a remote-first environment. This role demands strong expertise in CRM and proven success in scaling operations within a B2B SaaS context. The ideal candidate has a passion for data-driven solutions and excellent communication skills. Competitive salary and equity options are offered, making this an attractive opportunity for seasoned professionals.

Benefits

Competitive salary and equity

Generous PTO policies

Wellness stipend

Flexible work-from-home arrangements

401(k) and Roth plans

Qualifications

• 6+ years in revenue operations or related field, preferably at a SaaS company.
• Proven track record of setting operational strategy and scaling revenue operations.
• Expert-level experience with BI platforms and AI-driven solutions.

Responsibilities

• Set the long-term operational direction for Revenue Operations.
• Provide recommendations to improve sales efficiency.
• Develop accurate revenue and budget forecasts.

Skills

Strategic leadership

Sales efficiency optimization

Forecasting and analytics

CRM expertise

Data-driven problem solving

Excellent communication

Education

Bachelor’s degree in Business Administration, Marketing or related field

Tools

Salesforce

Google Workspace

Job description

About Crunchbase

Crunchbase is a predictive solution that provides intelligence on private companies, powered by live private company data, AI, and market activity from over 80 million users. We predict private market movements to help investors, dealmakers, and analysts make the right decisions.

We are committed to fostering a positive, diverse, and inclusive culture by hiring for potential and embracing individuals with diverse perspectives, backgrounds, experiences, and skill sets. We value transparency and openness, believing that an inclusive environment strengthens our teams and enhances our products.

Crunchbase has a remote-first approach and is open to hiring in residents of the following states: California, Colorado, Illinois, Florida, Georgia, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington, and Maine.

Our inclusive remote-first culture, generous PTO policies, competitive pay, and employee wellness benefits set us apart.

What You’ll Do

Strategic Leadership and Planning:

• Set the long-term operational direction for Revenue Operations, aligning with company strategy and growth plans.
• Translate business objectives into scalable programs and operational frameworks that support evolving GTM motions. Drive strategic initiatives across sales, marketing, and customer success to maximize operational alignment and impact.

Sales Efficiency and Optimization:

• Provide recommendations and take actions based on strategic objectives, forecasts, or performance metrics to improve sales efficiency by simplifying processes, evaluating new tools, allocating resources, and eliminating bottlenecks.
• Continuously assess and refine revenue processes and policies, including cross-department collaboration to implement transparency for deal desk operations and pricing to optimize deal outcomes.
• Partner with sales and marketing to refine lead qualification processes by analyzing and reporting on campaign performance. Identify opportunities for lead routing improvements and monitor adherence.

Forecasting and Analytics:

• Develop accurate revenue, capacity, and budget forecasts in partnership with Finance and GTM leaders based on data-driven metrics and KPIs.
• Create dashboards to showcase insights and transparency for revenue teams and leadership.
• Extract actionable insights from sales, marketing, and customer data to identify trends and opportunities throughout the customer lifecycle.
• Own the tech stack and evaluate technology solutions to automate tasks, improve data accuracy, and facilitate cross-functional collaboration.
• Evaluate, implement, and manage AI-powered tools that enhance forecasting, pipeline health analysis, lead scoring, and sales enablement.
• Use generative AI and machine learning tools to automate repetitive tasks, streamline reporting, and uncover new insights from data.
• Performs other related duties as assigned.

Supervisory Responsibilities:

• Team Oversight: Directly supervise a team to oversee day-to-day activities and ensure alignment with company goals and standards.
• Performance Management: Conduct regular performance reviews, set clear objectives, and provide constructive feedback to foster professional development and high-quality work.
• Hiring and Training: Play an active role in hiring new team members and developing training programs to enhance team skills.
• Conflict Resolution: Act as a mediator to resolve conflicts within the team, ensuring a positive and productive work environment.
• Resource Management: Allocate resources effectively, including managing schedules, balancing workloads, and ensuring the team has necessary tools and information.

What We’re Looking For

• Proven track record of setting operational strategy and scaling revenue operations in a high-growth B2B SaaS environment.
• Expert-level experience with CRM (Salesforce), marketing automation, sales engagement, BI platforms, and AI-driven solutions.
• Ability to influence stakeholders across multiple channels for buy-in and solutions.
• Robust understanding of analytics and a data-driven problem-solving mindset.
• Highly proficient in Microsoft Excel, PowerPoint, and other data systems.
• Enjoys dynamic environments, excels in creative problem-solving, and demonstrates hands-on work ethic.
• Excellent communication and collaboration skills.
• Proficient with Google Workspace and other software tools.
• 6+ years in revenue operations, sales operations, or related field, preferably at a SaaS company.
• Bachelor’s degree in Business Administration, Marketing, or related field preferred.

You may also be entitled to receive equity and benefits.

Salary Range

$154,435 - $177,600 USD

What Crunchbase Offers

• Competitive salary and equity in the form of stock options
• Remote-first policy
• Generous reimbursement policy for learning and development activities
• Monthly wellness stipend
• 14 weeks of fully-paid time off for various life situations
• Flexible PTO
• 22 holidays in 2025
• Medical, vision, and dental benefits for employees and families
• 401(k) and Roth plans, plus access to financial adviser
• Monthly internet stipend
• Work-from-home allowance for home office setup
• Matching charitable contributions
• A collaborative, mission-driven team

Crunchbase values applicants who are passionate and eager to learn. We encourage applications even if you do not meet every listed requirement. If you’re excited about Crunchbase, we look forward to reviewing your application.

Crunchbase does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity, age, veteran status, or marital status. We will consider qualified applicants with arrest and conviction records. We aim to build a diverse team reflecting our customers and world.