Manager Clinic Operations 1 - Hospital Medicine

Baylor Scott & White Health; Plano (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare provider in Texas is seeking a Manager of Practice Operations I to oversee activities in physician offices and clinics. The role requires strong leadership, coordination of staff, and the ability to maintain high-quality patient care standards. Candidates should have 3 years of relevant experience and are encouraged to apply even if they are current supervisors looking for a promotion.

Benefits

Dollar-for-dollar 401(k) match

Debt-free tuition assistance

Immediate access to time off benefits

Eligibility for all benefits on day 1

Qualifications

• 3 years of experience in Hospital Medicine or related fields.
• Current supervisor ready for promotion.

Responsibilities

• Manage daily activities in patient care facility.
• Coordinate staffing and provider coverage.
• Develop and implement policies aligned with organizational targets.

Skills

Leadership

Communication

Problem-solving

Time management

Team development

Education

Associate's degree or equivalent experience

Job description

Job Summary

The Manager of Practice Operations I in Hospital Medicine is responsible for coordinating all activities within physician offices, inpatient clinics, and transitional care areas to ensure efficient, high-quality, patient-centered operations. This role works closely with hospitalists, advanced practice providers, and clinical staff to maintain compliance with Baylor Scott & White Health policies, procedures, and standards. Success in this role requires strong leadership and alignment with system-wide initiatives to drive performance across health outcomes, patient experience, affordability, clinical alignment, and strategic growth.

Bilingual a huge plus for our providers and community.

Essential Functions of the Role

• Manages daily activities in an inpatient physician office, preop clinic or other patient care facility to ensure efficient office operation
• Coordinates staffing and provider coverage to ensure needs of the facility are met in a timely and effective manner.
• Develops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets.
• Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees.
• Approves and contributes to in-service education programs for assigned team members.
• Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.
• Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.
• Provides information to physicians, community groups, and referral agencies about programs provided by practices.
• Investigates, resolves and documents resolution of patient complaints.

Key Success Factors

• Demonstrated leadership, communication and problem-solving skills.
• Demonstrated effectiveness in team development strategies.
• Demonstrated ability to evaluate and balance team and person workloads through effective time management, prioritization and organizational skills.
• Able to travel as required.
• Hospital Medicine, Preop Clinic, Transitional care, Hospital Outpatient Department, current supervisor ready for promotion

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Eligibility on day 1 for all benefits
• Dollar-for-dollar 401(k) match, up to 5%
• Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
• Immediate access to time off benefits

At Baylor Scott & White Health, your well-being is our top priority.

Note: Benefits may vary based on position type and/or level

Belonging Statement

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

Qualifications

• EDUCATION - Associate's or 2 years of work experience above the minimum qualification
• EXPERIENCE - 3 Years of Experience in Hospital Medicine, Preop Clinic, Transitional care, Hospital Outpatient Department, current supervisor ready for promotion

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.