Overview
Under close supervision, provides clerical and technical support to laboratory staff through reception, basic specimen processing, and laboratory organization. Also, provides phlebotomy services as required.
Responsibilities
- Provides phlebotomy services, including venipuncture.
- Provides clerical and technical support to the laboratory of the Alaska Native Medical Center (ANMC). Answers incoming phone calls and routes callers to appropriate department or personnel.
- Provides customer services to physicians, nurses, and others contacting the laboratory. Answers questions about laboratory processes, services available and basic technical issues.
- Assists in specimen processing. Evaluates specimens for integrity, verifies correct labeling and paperwork, and resolves discrepancies with specimen documentation as they occur. Assists with processing incoming specimens. Distributes specimens to assigned areas.
- Assists with microbiology set-ups of patient specimens and QC organisms, and rapid testing set-ups.
- Assists with daily/weekly/monthly maintenance procedures of laboratory equipment.
- Assists in laboratory organization, records maintenance, reception, scheduling, and general duties to facilitate office administration. Assists with department projects.
- Maintains department records and assures completeness of files. Updates, distributes and archives productivity reports.
- Sends, receives and distributes lab results. Makes copies and scans and files electronic documents. Maintains, orders and stocks office and technical supplies.
- Performs other duties as assigned.
Qualifications
- MINIMUM EDUCATION QUALIFICATION: A high school diploma or GED equivalent.
- Minimum Experience Qualification: Non-supervisory – One (1) year of laboratory specimen and collection techniques experience. An equivalent combination of relevant education and/or training may be substituted for experience.
- MINIMUM CERTIFICATION QUALIFICATION: Phlebotomist (ASCP) OR Certified Medical Assistant (CMA) OR equivalent certification (as determined by a national credential certification agency).
Knowledge, Skills, and Abilities
- Knowledge of various techniques in collecting specimens
- Knowledge of customer service concepts and practices
- Knowledge of basic clinical processes and medical terminology
- Knowledge of privacy laws and regulations
- Knowledge of multi-line telephone systems operation
- Skill in determining most appropriate site to obtain specimens
- Skill in operating office and basic laboratory equipment
- Skill in oral and written communication
- Skill in establishing and maintaining cooperative working relationships with other employees
- Skill in operating a personal computer utilizing a variety of software applications
Employment Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Research, Analyst, and Information Technology
- Industries: Hospitals and Health Care
ANTHC is a non-profit Tribal health organization serving Alaska Native and American Indian people. ANTHC offers a competitive Benefits Package for all Benefit Eligible Employees, including Medical Insurance, Dental and Vision, Retirement plans, Paid Time Off, Holidays, Parental Leave, Disability and Life Insurance, Flexible Spending Accounts, and more.
Summary: Under close supervision, provides clerical and technical support to laboratory staff through reception, basic specimen processing, and laboratory organization. Also provides phlebotomy services as required.
KNOWLEDGE and SKILLS: See above.
EEO statement: Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.