IT Quality Sr Analyst - Assistant Vice President

Citigroup Inc.; Tampa (FL); On-site; USD 87,000 - 131,000; Full time

Job summary

A leading financial services company in Tampa, Florida, is seeking an IT Quality professional focused on User Acceptance Testing (UAT) and product rollout processes. The ideal candidate will have 3-6 years of IT Quality experience, including test automation and project management capabilities. Offering a competitive salary range of $87,280 - $130,920 along with exceptional employee benefits including medical coverage, 401(k), and paid time off.

Benefits

Medical, dental & vision coverage

401(k)

Paid time off

Qualifications

• 3-6 years experience in an IT Quality role.
• Experience with test automation and test scripts creation.
• Development experience in a fast-paced, time-to-market driven environment.

Responsibilities

• Responsible for User Acceptance Testing (UAT) process and product rollout.
• Conducts complex process monitoring and product evaluation.
• Documents findings and performs root cause analyses.

Skills

Test automation

Execution capabilities

Reporting tools

Education

Bachelor’s/University degree or equivalent experience

Tools

Java/J2EE

Angular

Tableau

Job description

Responsibilities:

• Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements. Responsibilities may also include software quality assurance testing.
• Conducts complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions.
• Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation.
• Monitors products for conformance to standards; monitors processes for conformance to procedures; identifies risks and recommends solutions; ensures annual organizational reviews of standards and procedures are conducted.
• Documents findings and performs root cause analyses to provide recommended improvements. Independently recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures.
• Ensures all corrective actions are assigned, documented and completed. Verifies traceability in project work products. Gathers, maintains and creates reports on quality metrics.
• Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.
• Requires in-depth understanding of how own area integrates within IT Quality and has basic commercial awareness.
• Acts as advisor and mentor for junior members of the team.
• Makes evaluative judgments based on analysis of factual information in complicated and novel situations and provides solutions to problems.
• Has direct impact on the team and closely related teams by ensuring the quality of the tasks/services/information provided by self and others.
• Requires sound and comprehensive communication and diplomacy skills to exchange complex information.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding CitiGroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-6 years experience in an IT Quality role.
• Demonstrated execution capabilities.
• Development experience in a fast-paced, time-to-market driven environment. Experience with test automation, test scenario and test scripts creation and modification. Comfortable with writing complex queries. Experience with reporting tools. Hands on experience with testing automation tools.
• Project management experience preferred

Education:

• Bachelor’s/University degree or equivalent experience

This Role mainly involves Business Analysis, Test Coordination, Test Automation, Minor Enhancements and support BAU activities. Prior Development experience using Java/J2EE/Angular, Tableau Reporting and Data Analysis is preferred.

Job Details: Time Type: Full time

Primary Location: Tampa, Florida, United States

Primary Location Full Time Salary Range: $87,280.00 - $130,920.00

In addition to salary, Citi’s offerings may also include discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date: Aug 19, 2025

Most Relevant Skills: Please see the requirements listed above.

Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

Equal Opportunity Statement: Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Accommodation: If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.