Home Health and Hospice Sales Training Manager

Careline Health Group; Remote; USD 70,000 - 90,000; Full time

Job summary

A healthcare provider is seeking a Sales Training Manager in Michigan. Responsible for developing and improving training programs, leading sessions for new sales professionals, and ensuring sales productivity. The ideal candidate has 5+ years in hospice/home health sales or training and is skilled in coaching and facilitation. This position offers flexible work arrangements and excellent benefits.

Benefits

Minimum of 3 Weeks Paid Time Off (PTO)

Company Vehicle Program

Flexible Work Schedule

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Mileage Reimbursement

Qualifications

• Minimum of 5 years of experience in hospice/home health sales or training.
• Valid driver's license and reliable transportation.
• Ability to travel as needed.
• Strong facilitation, presentation, and coaching abilities.

Responsibilities

• Develop and manage onboarding training for new sales professionals.
• Conduct live and virtual training sessions focused on sales skills.
• Monitor new hire performance and conduct weekly productivity reviews.
• Build and maintain a library of training materials.

Skills

Sales performance coaching

Facilitation

Presentation

Coaching

Written communication

Verbal communication

Education

Associate's degree or equivalent experience

Bachelor's degree

Tools

CRM

EMR

Microsoft Office

Digital training tools

Job description

Home Health and Hospice Sales Training Manager

2 days ago Be among the first 25 applicants

Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.

We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.

Exceptional Benefits:

• Minimum of 3 Weeks Paid Time Off (PTO)
• Company Vehicle Program
• Flexible Work Schedule
• Mentorship Culture
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Mileage Reimbursement
• Cutting Edge Technology

Key Responsibilities

The Sales Training Manager is responsible for developing, implementing, and continuously improving the training programs that support onboarding, development, and performance improvement of the sales team. This includes creating sales education content, leading group training sessions, conducting individual coaching, and ensuring adherence to company best practices and sales productivity standards. The STM partners closely with sales leadership and talent management to ensure training drives both immediate and sustained sales success. Additionally, the STM plays an active role in recruiting top sales talent.

In this role you will be responsible for:

• Training & Development
  • Design, deliver, and manage onboarding training for new sales professionals
  • Conduct live and virtual training sessions focused on sales skills, compliance, systems use (CRM, EMR), and company best practices
  • Facilitate 1:1 coaching, ridealongs, and call shadowing to support field-based learning
  • Develop continuing education content and career progression learning paths
• Sales Performance Coaching
  • Monitor new hire performance and conduct weekly productivity reviews
  • Provide real-time coaching and follow-up for underperformance or skill gaps
  • Lead remedial education efforts, including performance improvement plan (PIP) execution in partnership with sales leadership
  • Report outcomes of training and coaching to leadership with actionable insights
• Content Creation & Program Management
  • Build and maintain a robust content library of training materials, scripts, videos, tools, and job aids
  • Collaborate with marketing, compliance, and product teams to ensure content accuracy
  • Lead the rollout of new sales programs, initiatives, and product messaging
  • Evaluate training effectiveness and make recommendations for ongoing improvement
• Team & Culture Building
  • Model and reinforce the company's sales culture, values, and standards
  • Foster a positive learning environment that supports team collaboration and growth
  • Contribute to the creation of a career ladder for sales representatives

Required Qualifications

• Minimum of 5 years of experience in hospice/home health sales or training
• Associate's degree or equivalent experience
• Valid driver's license and reliable transportation
• Ability to travel as needed
• Strong facilitation, presentation, and coaching abilities
• Excellent written and verbal communication
• Knowledge of CRM and EMR systems
• Proficient in Microsoft Office, CRM, EMR, and digital training tools
• High emotional intelligence, adaptability, and professionalism

Desired Qualifications

• Experience designing and delivering adult education/training
• Bachelor's degree

Location

Home Office: Jackson, MI; Bingham Farms, MI; or Grand Rapids, MI

Being centrally located will be beneficial for this role, and you will not need to report into an office every day.

Hours

Office Hours: 8:00 am – 5:00 pm, Monday through Friday

Background Screening

Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer

Optimal Care is an equal-opportunity employer.

Referrals increase your chances of interviewing at Optimal Care by 2x

Get notified about new Sales Training Manager jobs in Bingham Farms, MI.