Guest Experience Lead (GEL)

McDonald's; Fargo (ND); On-site; USD 60,000 - 80,000; Part time

Job summary

An independent fast-food franchisee is looking for a Guest Experience Leader in Fargo, ND. The role involves greeting guests, assisting with orders, and ensuring customer satisfaction. Ideal candidates should be 16+, possess a positive attitude, and enjoy a fast-paced environment. Benefits include competitive pay, medical coverage, and educational opportunities.

Benefits

Competitive pay

Medical, dental, and vision coverage

Paid time off

Education assistance

Meal discounts

Qualifications

• Must be 16 years of age or older to work as a Guest Experience Leader.
• Ability to create feel-good moments with customers.

Responsibilities

• Greeting guests and communicating during orders.
• Offering help with kiosks.
• Assisting customers in need.
• Checking customer satisfaction post-service.
• Handling any customer concerns.
• Providing feedback to restaurant team.

Skills

Outstanding attitude

Willingness to learn

Capable of excelling in a fast-paced environment

Job description

Overview

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, and will be the employer. McDonald’s USA has no control over employment matters at the restaurant and will not receive a copy of your employment application or participate in hiring decisions.

Description: McDonald's Works for Me. I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me. The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You\'ll fit right in. The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills. We are committed to being America\'s best first job. Let\'s talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald\'s

https://www.youtube.com/watch?v=DiaN61vWY3A&feature=youtu.be

Responsibilities

We believe in letting you do you. If you\'re looking for a part-time job that supports your full-time ambition, you\'ve come to the right place. The Guest Experience Leader gets to create feel-good moments every day with customers by:

• Greeting guests and communicating with them while ordering
• Offering help with using the ordering kiosks
• Offering assistance to those in need of some extra hands
• Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else
• Handling any concerns
• Communicating with the restaurant team to provide feedback and recommendations

All you\'ll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We\'ll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald\'s restaurant.

Benefits and Opportunities

• Competitive pay
• Medical, dental and vision coverage
• Paid time off equal to 2% of gross earnings
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Discount programs
• Free meals / meal discounts

Additional Information

This job posting contains some information about what it is like to work in a McDonald\'s restaurant, but it is not a complete job description. People who work in a McDonald\'s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald\'s USA. I understand that this franchisee is a separate company and a separate employer from McDonald\'s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald\'s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requisition ID: PDXMC CDC1B2D0-9F04-4213-AC8B-E27D3DBDB0BE_18636

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy, race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.