Genesys PMO Lead

Cayuse Holdings; Salem (OR); Remote; USD 80,000 - 100,000; Full time

Job summary

A technology services provider is seeking a Genesys PMO Lead to manage contact center solution delivery and oversee a portfolio of projects. The ideal candidate has deep expertise in Genesys technologies and Agile practices. This remote role requires strategic leadership and the ability to mentor project teams effectively. Pay ranges from $75.00 to $80.00 per hour.

Qualifications

• Experience managing a portfolio of projects in a contact center environment.
• Ability to coach and mentor project teams.
• Strong strategic leadership skills.

Responsibilities

• Oversee contact center solution delivery.
• Drive organizational agility.
• Manage project portfolios.

Skills

Project management governance

Agile delivery

Genesys technologies

Job description

Overview

Job Title: Genesys PMO Lead

Location: Remote (US)

Type: Corp to Corp

Start Date: ASAP

Travel: Some travel required to Los Angeles, CA

About Cayuse Commercial

Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved efficiency, reduced cost, increased profitability and accelerated time to market.

Responsibilities

A PMO Lead with expertise in Genesys technologies and Agile delivery is responsible for overseeing contact center solution delivery, managing a portfolio of projects, and driving organizational agility. This role combines strong project management governance with a flexible, adaptive, and collaborative mindset.

Qualifications

A PMO lead specializing in Genesys technologies and Agile Delivery requires a unique blend of strategic leadership, deep contact center expertise, and hands-on experience in Agile practices. The ideal candidate must not only oversee project governance but also actively coach and mentor project teams to maximize the value delivered by Genesys solutions.

Other Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Pay Range

USD $75.00 - USD $80.00 /Hr.

Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2860/genesys-pmo-lead/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834356743)

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Location US-

ID 2025-2860

Category Information Technology

Position Type Independent Contractor

Remote Yes

Clearance Required None