Event Production Supervisor | Full Time Seasonal

Big Sky; New Hampshire; On-site; USD 35,000 - 45,000; Full time

Job summary

A ski resort is seeking an Events Supervisor to coordinate and manage event operations. Responsibilities include overseeing event setups, managing schedules, and ensuring guest satisfaction. The ideal candidate will have event coordination experience, strong communication skills, and the ability to ski or snowboard at an intermediate level. This role requires a high school education and offers a dynamic work environment focusing on guest experiences.

Qualifications

• Ability to manage event operations and coordinate with team members.
• Experience in event planning or related activities.
• Must be able to ski or snowboard at an intermediate level or above.

Responsibilities

• Assist Event Manager with event execution and coordination.
• Supervise event operations and manage event workers.
• Ensure safety protocols are adhered to during events.

Skills

Event coordination

Communication

Problem solving

Guest service

Skiing or snowboarding (intermediate level)

Education

High school education

Job description

Overview

Assist Event Manager with the execution and coordination of events that will benefit Loon Mountain by adding value for guests. Loon is a customer-focused organization, so a crucial part of each employee’s job is to get and keep guests.

Responsibilities

SUPERVISORY RESPONSIBILITIES:

Supervision of event operations by coordinating with the Events Manager, Events Workers, clients, vendors, and other Loon Mountain departments involved. This person must be adaptable, a clear communicator, and excels at efficient problem solving. The Events Supervisor is a self-motivated individual who takes initiative and is consistently mindful of operations and thinking a step ahead. The supervision includes and is not limited to:

• Pre-event preparation and organization
• During event operations
• Post-event breakdown
• Overall management and coordination of event workers, including communications regarding schedules and expectations for each event

GENERAL RESPONSIBILITIES:

• Facilitates the following administrative duties:

• Manages event product purchasing like equipment, tickets, promotional items, and other items related to event production.
• Coordinates internal event communications via email release of event function sheets.
• Organize event registration Release of Liability and registration forms.
• Assist Event Manager with the development and production events.
• Manage Team Member scheduling weekly.
• Keep the events office and all other storage spaces organized and ready for use.
• Assist in early season training for event workers and be available for questions.

• Manages the following day-of event operations:
• Set-up and breakdown of each event site as needed.
• Registration and the organization of enrolling participants.
• Setting up event arenas with fencing and/or other materials.
• Communicate with Mountain Operations, Ski Patrol, and other resort staff to help execute event.
• Control event arena entrances and/or exits.
• Give excellent guest service and ability to inform event details to the general public.
• Coordinate with vendors and event partners during event operations as directed by the Events Manager.

• This position must be able to:
• Provide service to our customers (internal and external) by following Resort Etiquette Guidelines while interacting with guests. Respond to guests and employees in a courteous, efficient manner.
• Must be able to ski or snowboard at an intermediate level or above.

RESPONSIBILITIES TO SAFETY:

1. Protect the safety of self, co-workers, and Loon Mountain Resort guests at all times.
2. Report any potentially harmful equipment or situations to the immediate supervisor without delay.
3. Report safety-related accidents and incidents at once to immediate supervisor.
4. Follow all company and department safety policies and procedures.
5. Operate equipment in a safe manner that will not lead to injury of yourself or others.
6. Drive in accordance with the law and Loon Mountain Resort policies.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

A high school education; or up to one-year related experience or training; or equivalent combination of education and experience.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting and moving equipment on occasion that may weigh 10-50 lbs.
• Tolerance for exposure to cold temperatures and variable weather conditions (i.e. wind, snow, rain)
• Standing for extended periods of time