ENDOSCOPY Clinical Specialist, ESD (Charlotte, NC)

Fujifilm; Salem (OR); Remote; USD 70,000 - 75,000; Full time

Job summary

A healthcare company seeks a Customer Support Specialist for their Endoscopy department, responsible for on-site client support, training, and driving sales revenue. Candidates should have field sales experience with a focus on GI/pulmonary endoscopy. The role involves significant travel (75%) and offers an annual salary range of $70,000 - $75,000 plus variable compensation. A bachelor's degree in business or related field is preferred.

Benefits

Company Car

Medical, Dental, Vision

Life Insurance

401k

Paid Time Off

Qualifications

• 3 to 5 years of field sales or clinical experience desired.
• Experience in advanced therapeutic procedures preferred.

Responsibilities

• Drive sales revenue inside and outside the regional territory.
• Support clinical demonstration process.
• Serve as a primary resource for customer training.

Skills

Field sales experience

Knowledge of GI/pulmonary flexible endoscopy

Strong communication skills

Strong time management skills

Education

Bachelor’s degree in business or marketing

Tools

Microsoft Office

MS Outlook

Job description

Overview

Position Overview: The purpose of this role is to provide customer support of Fujifilm ES equipment in the Endoscopy department and/or specified departments by managing all relevant equipment, providing basic troubleshooting, and training for proper care and handling of our equipment. This role provides onsite, hands-on client support for Fujifilm Endoscopy’s entire product catalog. This role provides education and training to Company personnel and customers. This position reports directly to the Regional Sales Manager or Zone Sales Director and is the primary sales support resource for the Company and its sales team.

Company Overview

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. We also provide Non-Destructive Testing (NDT) solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Our headquarters is in Lexington, Massachusetts, with global headquarters in Tokyo and over 70,000 employees. Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Duties and Responsibilities:

• Assist in driving sales revenue inside the regional territory as directed.
• Assist in driving sales revenue outside of the primary regional territory or zone as required by the company and approved by the RSM.
• Support the clinical demonstration process by direct sales personnel or sales partners as directed.
• Lead the pre-demonstration (pre-demo) process required to ensure that a successful clinical demonstration process occurs.
• Serve as a primary resource for the training of customers on the proper use of equipment in the clinical setting.
• Serve as a primary resource for educational materials in the field.
• Partner with the Product & Marketing Team in the on-going development of required educational resources for the customer, sales team, Field Service Team, and internal support personnel.
• Support the training of new field sales and support personnel when requested.
• Perform as the field-based experts on proper reprocessing techniques for use by its customers.
• Support VIP customers as directed.
• Provide weekly and/or monthly reports to management as directed.
• Provide and maintain customer data for integration into a future database application.
• Attend local, regional, and national trade shows as requested.
• Adhere to all safety policies and procedures.
• Comply with all applicable U.S. FDA medical device regulatory requirements, ISO 13485 standard requirements and all other applicable laws, regulations, and standards.

Qualifications

Experience:

• Minimum of 3 to 5 years of field sales experience or clinical experience desired.
• Knowledge of and experience in GI/pulmonary flexible endoscopy. Experience in advanced therapeutic procedures highly preferred.

Educational Requirements:

• Bachelor’s degree in business, marketing or related quantitative disciplines preferred.

Special Skills or Other Job Requirements:

• Operate a computer effectively and efficiently, including proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Proficient in MS Outlook and other email applications.
• Strong communication skills to relay technical information and to professionally communicate with internal and external customers and team members at all levels.
• Strong time management skills.
• Ability to multi-task and work on several projects simultaneously.
• Strong written communication skills to write reports and relay information accurately and in a timely manner.
• Ability to prioritize customer requirements.
• Ability to present information in front of small groups of people.
• Ability to understand basic mathematical requirements for discount calculation.

Physical Requirements

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

• The ability to use your hands and fingers to feel and manipulate items, including keyboards.
• The ability to stand, talk, and hear.
• The ability to lift and carry up to 25-50 lbs.
• Close Vision: The ability to see clearly at twenty inches or less.

Travel

• Travel requirements: 75%

Salary and Benefits

• $70,000.00 - $75,000.00 annually (depending on experience) + $50,760.00 variable comp opportunity
• Company Car
• Medical, Dental, Vision
• Life Insurance
• 401k
• Paid Time Off

EEO Information: Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national or social origin, disability, veteran status, etc.

ADA Information: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([e-mail] or [phone]).

Job Locations: US-Remote

Posted Date: 1 week ago (9/2/2025 4:07 PM)

Requisition ID: 2025-34874

Category: Sales

Company (Portal Searching): FUJIFILM Healthcare Americas Corporation