Employee Relations Manager

Arvato Bertelsmann; Miami (FL); Hybrid; USD 85,000 - 115,000; Full time

Job summary

A global services company is seeking an Employee Relations Manager to foster a positive workplace and manage relationships between employees and the organization. The position involves addressing employee concerns, ensuring compliance with labor laws, and implementing policies to promote employee satisfaction. Ideal candidates will have a bachelor’s degree and at least 7 years of experience in employee relations.

Benefits

Medical, Dental, Vision, Life Insurance

401(k) with company matching

Paid Time Off, including paid holidays

Flexible Spending Accounts

Voluntary benefits such as legal and financial assistance

Ongoing employee development opportunities

Commuter benefits

Qualifications

• Minimum of 7 years of experience in employee relations or a related human resources role.
• Experience in conflict resolution, mediation, and conducting investigations.
• Strong knowledge of labor laws and regulations.

Responsibilities

• Act as a point of contact for employee concerns and grievances.
• Collaborate with the legal department to address and respond to legal claims.
• Develop and implement employee relations programs and policies.

Skills

Excellent communication and interpersonal skills

Strong problem-solving and conflict resolution abilities

High level of integrity and discretion

Ability to work independently and as part of a team

Strong organizational and time management skills

Proficiency in Microsoft Office Suite and HR software

Education

Bachelor's degree in Human Resources, Business Administration, or a related field

Job description

Overview

The Employee Relations Manager will play a crucial role in fostering a positive workplace environment by managing relationships between employees and the organization. This position involves addressing employee concerns, ensuring compliance with labor laws, and implementing policies to promote fair treatment and employee satisfaction. The ideal candidate will possess excellent communication skills, a deep understanding of labor relations, and the ability to handle sensitive issues with discretion and integrity. This position can be located in either Miami, Florida, Louisville, Kentucky, or Boston, Massachusetts.

Your Tasks

• Act as a point of contact for employee concerns and grievances. Conduct investigations into complaints and provide resolution in a timely and fair manner, maintaining strict confidentiality and promoting organizational values.
• Maintains excellent recordkeeping.
• Collaborate with the legal department to address and respond to legal claims.
• Develop and implement employee relations programs and policies to promote a positive workplace environment.
• Mediate conflicts between employees and management to ensure fair and respectful treatment for all parties.

Compliance and Audits

• Ensure compliance with all relevant labor laws and regulations. Maintain up-to-date knowledge of state and federal employment laws, recommending updates to company policies and procedures accordingly. Conduct regular audits of employee relations practices to ensure adherence to legal standards.

Coaching and Development

• Provide coaching, training and support to managers and human resources team on handling employee relations issues and to develop preventive measures. Promote a culture of continuous improvement and professional development within the organization.

Performance and Operations

• Assist in the development and implementation of performance management systems. Monitor and analyze employee performance data to identify trends and areas for improvement. Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment

Your Profile / Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 7 years of experience in employee relations or a related human resources role.
• Experience in conflict resolution, mediation, and conducting investigations.
• Strong knowledge of labor laws and regulations.

Skills

• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict resolution abilities.
• High level of integrity and discretion in handling sensitive information.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite and HR software.

Additional Details

• Ability to travel up to 50% of the time. Work hours may vary based on organizational needs. Must be bilingual (Spanish / English).

Benefits and EEO

• WE OFFER Medical, Dental, Vision, Life Insurance, and Disability Pay. 401(k) with company matching up to 6%. Paid Time Off, including paid holidays. Flexible Spending Accounts. Voluntary benefits such as legal and financial assistance, pet insurance, and more. Employee Assistance Program. Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. Commuter benefits. Employee engagement activities.
• EOE Protected Veterans/Disability