Director of Sales | Cedarbrook Lodge

Columbia Hospitality, Inc.; Seatac (WA); On-site; USD 115,000 - 120,000; Full time

Job summary

A leading hospitality management company in SeaTac is seeking an experienced Sales Director. This role involves strategic planning, team leadership, and client relationship management within a vibrant work culture. The ideal candidate will have extensive hospitality sales experience, strong leadership skills, and the ability to drive revenue growth. Join a dynamic and inclusive team dedicated to creating exceptional experiences.

Benefits

Cellphone Allowance

Paid Time off & Holiday Pay

Medical, Dental, Vision, Disability, 401K

Online Learning Platform

Discounted Lodging, Dining, Spa, Golf, and Retail

Qualifications

• Minimum of 4-6 years of hospitality sales experience or similar environment.
• Exceptional leadership skills and emotional intelligence.
• Ability to lead and influence managers and large teams.

Responsibilities

• Prepare strategic plans and budgets aligning with goals.
• Manage group sales outreach and negotiations.
• Conduct industry research for business forecasting.

Skills

Hospitality sales experience

Leadership skills

Client relationship building

Emotional intelligence

Problem-solving

Tools

Microsoft Office

Job description

1 week ago Be among the first 25 applicants

This range is provided by Columbia Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$115,000.00/yr - $120,000.00/yr

What’s in it for you

Let’s start off with the most important part - what’s in it for you:

The Perks

• Eligibility of perks is dependent upon job status
• Salary Range: $115-120K DOE
• Cellphone Allowance
• Incentive Eligible
• Free Parking
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people‑first organization, ignited from the inside to succeed on the outside. We are a tight‑knit, inclusive, values‑driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What You Will Do

• Annually prepares internal prework, group strategic plans, and departmental revenue and expense budgets, aligning closely with the General Manager to achieve overall property goals.
• Drives vision and purpose through department objectives, revenue driving strategies, team deployment and production goals, and individual goal targets.
• Creates departmental objectives, team deployment strategies, production goals, and individual performance targets.
• Exceptional leadership skills and emotional intelligence, has the ability to manage through subordinates, and can diffuse and resolve conflict in a practical manner.
• Conducts regular one‑on‑one meetings and quarterly evaluations with team members.
• Meets and exceeds expectations for department gross revenue and is able to make quick adjustments if targets are not being achieved (examples; guest rooms, banquet, catering, misc. revenues).
• Conducts industry research and property data analysis to forecast future business volume effectively.
• Ensures the accurate production of monthly closing reports, owner’s reports, pace analytics, and forecasting reports.
• Possesses proficiency in contractual language and agreements.
• Ensures the department adheres to accounting standards, including deposits, direct billing, and pre‑payments.
• Reports weekly achievements for prospecting, inquiries, activities, and industry events.
• Reports monthly achievements ensuring financial accuracy across P&L, sales and event platforms, and deposits/accounts receivable.
• Manages group yielding efforts with support from General Manager and Revenue Manager.
• Maintains department standards and implements systems, including sales & event platform administration/management.
• Provides overall direction, coordination, and leadership for team members.
• Primary support for all group sales outreach, negotiations, contractual review, planning and service.
• Direct liaison to all community organizations, city officials, industry associations and public relations entities.
• Upholds departmental standards and implements management systems, including the administration of sales and event platforms.
• Develops and maintains favorable working relationships and open communication with all departments.
• Hires, develops, mentors, and trains department team members to ensure comprehensive competency in all relevant areas and identifying growth potential.
• Develops a monthly department training program.
• Conducts monthly department meetings.
• Implements corrective action and feedback, when necessary, in a respective and constructive manner.
• Implements reward programs.
• Achieve departmental goals and objectives.
• Contribute to revenue growth across assigned segments at a higher level.
• Engage in client relationship building, including new business development and networking.
• Meet prospecting and sales activity targets.
• Respond to incoming RFPs (Requests for Proposals) within 24 hours.
• Skilled in client negotiations, closing techniques, and contractual language comprehension.
• Responsible for revenue forecasting.
• Cultivate and maintain positive working relationships and open communication with all stakeholders.
• Adhere to Columbia Hospitality Policies and Procedures.
• Assist in other job functions as assigned based on the property’s business needs as determined by the General Manager and Seattle Support Center Leadership.
• Minimum of 4‑6 years of hospitality sales experience, or similar environment.
• Extensive knowledge and expertise in sales and/or event management with extensive sales and negotiation skills.
• Ability to solve practical problems when limited information is available.
• Strong emotional intelligence and critical thinking capabilities.
• Ability to lead and influence managers and large teams while placing a high priority on developing others.
• Ability to anticipate customer needs and provide services that are beyond customer expectations.
• A proactive approach to identifying issues, averting conflict, and creating effective solutions when standard methods do not apply.
• Promotes a sense of urgency and establishes and enforces individual accountability in the team. Assumes the responsibility for the outcome of others.
• Working knowledge of applicable laws, codes, and regulations.
• Excellent communication skills, including proficiency in writing contracts, reports, business correspondence, and operations manuals, with the ability to present information effectively and respond to inquiries from team members, managers, clients, guests, or the public.
• Ability to think creatively and develop innovative solutions or approaches.
• Strong personal skills, including time management, information analysis, problem‑solving, planning and organizing, decision making, problem solving, and delivery of results.
• Strong interpersonal communication with the ability to identify, understand, and anticipate the emotions, concerns and thoughts of others.
• Strong interpersonal influence skills, including coaching, motivating, delegating, and relationship‑building.
• Strong demonstrated grasp of mathematical operations. Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, interest, commissions, proportions, and percentages.
• An analytical mindset with the ability to utilize mathematical skills to assess data, identify trends, and draw meaningful insights that drive strategy and decision‑making.
• Ability to create strategy and is able to shift with immediacy based on market conditions.
• Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel. Knowledge of hospitality sales platforms a plus.
• Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments.
• Strong financial acumen understanding and creating various financial reports (P&L statement, PACE, budget) with knowledge of dynamic pricing and profitability.
• Strong presentation skills in a clear and effective manner to a variety of stakeholders; owners, leaders, clients, and team members.
• Ability to travel (including air or car, hotel overnight stays, and client entertainment).

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you’ll work

Located less than five minutes from SeaTac International Airport and situated on 18 lush acres, Cedarbrook Lodge is the perfect blend of convenience and escape. Each of the 167 guestrooms and suites at Cedarbrook Lodge offer comfort and tranquility with complimentary amenities including a Northwest‑inspired breakfast and airport shuttle service.

Cedarbrook is also home to the award‑winning Copperleaf Restaurant and Copperleaf Bar & Terrace, where guests can enjoy exceptional dining with fireside ambiance, indoors or out. The Spa at Cedarbrook is no exception to the hotel's serene setting, known for utilizing petrified wood for its healing properties in treatments. Cedarbrook is a member of the International Association of Conference Centers (IACC), ensuring a superior meetings experience.

Fine Print

Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award‑winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

Seniority level

Director

Employment type

Full‑time

Job function

Sales and Business Development

Industries: Hospitality

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