Digital Content Production Specialist

Simplot; Garden City (ID); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading agriculture and food company is seeking a Digital Content Production Specialist to manage content across digital channels, ensuring a seamless user experience. Candidates should have experience in technical content management, strong project management abilities, and exemplary customer service skills. The role emphasizes collaboration and continuous improvement in content processes. This position is based in Boise, Idaho.

Qualifications

• 3+ years of experience in a technical or digital content management role.
• Experience with intranet CMS and related tools.
• Strong communication and teamwork skills required.

Responsibilities

• Manage content for enterprise business using Simpplr intranet CMS.
• Create and maintain user guides and training resources.
• Distribute content via digital screens and email.

Skills

Content management

Customer service

Attention to detail

Project management

Analytical skills

Education

Associate's degree (A.A.) or Bachelor's degree (B.A. or B.S.)

Tools

Adobe Creative Suite

Simpplr intranet CMS

Job description

Overview

Digital Content Production Specialist

Location: Boise, ID, US, 83702-6924

The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.

The Digital Content Production Specialist will combine technical content management skills and strong customer service practices to support, enable and optimize the user experience across multiple J.R. Simplot Company digital channels.

This position sits within the Global Communications & Brand Team working with colleagues to develop and deploy content across multiple digital communication channels throughout the Company. As such, the role requires partnership with Global Communications and Brand colleagues to deliver compelling experiences that increase brand awareness and favorability to all audiences.

This role is responsible for technical content management, including creation and publishing on internally facing digital channels across Simplot’s global organization. It assists with content planning, managing content assets, updates, edits and review of communication materials for accuracy and completeness and collaborates with partners to effectively execute on project deliverables.

The Digital Content Production Specialist will work to continuously improve customer service and technical content management processes, including revising content based on data & insights collected from various measurement tools and systems, implementing best practices and creating training resources for digital content.

Responsibilities

• Manage content for enterprise business users using Simpplr intranet CMS and related tools/technologies.
• Understand project intake, workflow, and the interpersonal communications required to clarify accuracy and appropriateness of related content.
• Maintain strong attention to detail.
• Serve as a technical Subject Matter Expert in the content management system and related tools/technologies.
• Help create and maintain user guides and training resources for the CMS, including interactions with the digital asset management (DAM) system, to support business user familiarization and training efforts.
• Distribute content via digital screens and internal email tool across diverse audience segments.

Typical Education

Associate's degree (A.A.) or Bachelor’s degree (B.A. or B.S.) from a 4-year college or university

Relevant Experience

• 3+ years of full-time experience in a technical or digital content management role
• Experience managing content for an enterprise intranet CMS and related tools/technologies
• Strong interpersonal and communication skills and the ability to work well in a team-oriented environment
• Excellent project-management skills and attention to detail
• Strong analytic skills
• Ability to thrive in a fast-paced environment while supporting several parallel projects
• Strong customer service mindset and related skills
• Experience with Adobe Creative Suite preferred

Other Information

Job Requisition ID: 23037

Travel Required: None

Location(s): Simplot Headquarters - Boise

Country: United States

The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.