Customer Service Specialist - 2nd Shift, Great Benefits

Saddle Creek; Joliet (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading logistics company in Joliet as a Customer Service Representative. You will manage orders and customer interactions, ensuring accuracy and quality service. Candidates should have a high school diploma/GED, with at least six months in customer service, and proficiency in Microsoft Office. This role offers competitive pay and benefits, including a weekly pay schedule and comprehensive healthcare options.

Benefits

Weekly pay with skill pay

Benefits package including medical, dental, vision

401(k) match

Vacation immediately upon hire

Tuition reimbursement

Qualifications

• Must have at least six months of experience in a customer service role.
• Experience with warehouse management systems preferred.

Responsibilities

• Process orders, returns, and exchanges.
• Check in all carriers for appointments.
• Accurate input and verification of merchandise receipts.
• Maintain current customer contracts confidentially.
• Generate and retain required reporting for the customer.

Skills

Strong communication

Problem solving

Interpersonal skills

Attention to detail

Technology savvy

Education

High School Diploma or GED

Associates’ Degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint knowledge

Job description

Join a leading logistics company in Joliet as a Customer Service Representative. You will manage orders and customer interactions, ensuring accuracy and quality service. Candidates should have a high school diploma/GED, with at least six months in customer service, and proficiency in Microsoft Office. This role offers competitive pay and benefits, including a weekly pay schedule and comprehensive healthcare options.