Counter Sales

SiteOne Landscape Supply, Inc.; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

A leading landscaping product distributor in the United States is seeking a Counter Sales Representative to provide exceptional customer service. The role requires excellent communication skills and a passion for the green industry. You will be responsible for assisting customers, managing inventory, and fostering strong relationships. Competitive compensation and extensive benefits are offered, making this a great opportunity for those looking to advance their career in a retail environment.

Benefits

Medical, Dental and Vision plans

Paid Time Off and Holidays

401k with company match

Tuition Reimbursement

Product Discounts

Qualifications

• Minimum of 1 year experience in a retail or wholesale setting.
• Excellent customer service skills.
• Ready to learn new technologies.

Responsibilities

• Demonstrate exceptional customer service to all customers.
• Assist customers with their questions and needs.
• Manage inventory and store tasks.

Skills

Customer service skills

Retail or wholesale experience

Knowledge of landscape products

Ability to lift 50 pounds

Inventory management experience

Education

High school diploma or equivalent

Job description

Counter Sales – Bilingual Preferred (English/Spanish)

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. We are a leading supplier of wholesale goods for green industry professionals, serving those who design, build, and maintain outdoor spaces—from lawns and gardens to golf courses, sport fields, and more. We are committed to delivering an outstanding customer experience and supporting our associates through development programs, benefits, and perks. Our culture emphasizes safety, teamwork, and continuous improvement. With over 800 locations and ongoing expansion, SiteOne offers opportunities to grow stronger together.

Overview

Our Customer Sales & Service Representatives are knowledgeable, energetic, and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer-obsessed while serving commercial and residential customers in the green industry.

What You’ll Do

• Demonstrate exceptional customer service to all SiteOne customers
• Cultivate and manage strong relationships with customers
• Assist customers with their questions and needs, either in person, via the phone, or through online ordering
• Pull and prepare inventory orders for customer pick up or delivery
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers
• Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment

Skills We Are Seeking

• Minimum of 1 year experience in a retail or wholesale setting, preferred
• Excellent customer service skills
• Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
• Ready and willing to learn and adopt new technologies and ways of working
• Ability to think quickly and make sound decisions
• Inventory management experience helpful
• Must be able to lift a minimum of 50 pounds
• High school diploma or equivalent preferred

Compensation & Benefits

• Competitive Compensation
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• DailyPay available
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Company Apparel and Work Boot Vouchers
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts
• Most Branches never work Sundays

Important Notice

The information contained herein is not an exhaustive list of all responsibilities, duties, and qualifications. The qualifications described are guidelines and may vary by position. SiteOne is an equal employment opportunity employer. All employment decisions are made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender identity, religion, age, veteran status, disability, or any other factor protected by applicable law.

Security & Scams Notice

If you are ever unsure whether a message is really from SiteOne, protect yourself by:

• SiteOne will never ask for payment, sensitive personal information, or documents over email, messaging apps, or interviews
• All SiteOne job openings and updates are posted on our official careers page: https://careers.siteone.com/
• SiteOne job-related emails will be sent from a @siteone.com address; other variations are likely fraudulent
• You can contact [e-mail] to confirm

Job Details

Seniority level: Not Applicable

Employment type: Full-time

Job function: Customer Service | Industries: Wholesale and Retail

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