Construction Technology Support Specialist, Worksite Solutions

Western States Equipment Co.; Pasco (WA); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading equipment supplier in Pasco is seeking a Construction Technology Support Specialist. This role provides training and support on Cat and Trimble technology solutions, focusing on developing tailored plans and conducting system diagnostics. Candidates should have strong computer skills and a Bachelor’s degree in a related field. The position offers robust benefits including health insurance, PTO, and 401k matching. Apply today to join a safety-focused team.

Benefits

Three weeks of accrued PTO

Company-paid health care premium option

401k with company match

Educational reimbursements

Paid Parental Leave

Qualifications

• Minimum of 4 years’ experience in GPS construction technology support.
• Valid driver’s license with acceptable record required.
• Ability to travel 50% of the time.

Responsibilities

• Provide training and support for Cat and Trimble technology.
• Develop tailored training plans and manage schedules.
• Conduct system diagnostics and provide remote support.

Skills

Advanced computer skills

Strong critical thinking

Communication of complex topics

Prioritization of tasks

Application of CAD software

Effective relationship building

Consistent attendance

Education

Bachelor’s Degree in Construction Management

High School Diploma or GED

Tools

CAD software

Microsoft Office applications

Job description

Job Overview

Construction Technology Support Specialist, Worksite Solutions

Job Category: Worksite Solutions

Requisition Number: CONST006193

Location: Western States (Shows 1 location)

Location and About the Company

Western States has a long legacy of providing quality equipment and excellent service to customers. Since 1956, our vision is to make our communities stronger, cleaner, and more productive, not just with our products and service – but through our people. We are committed to:

• The Power of our Purpose: “Building our Communities for a Better Tomorrow”
• Performance through our Values: SAFETY, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABILITY, and INNOVATION
• Customer and Employee Care Commitments: Conveying Warmth and Empathy, Actively Listening, Building Trust, and Saying Thank You

What You’ll Like Here

Recognized as one of the top private companies to work for, we put our employees first. We are fiercely committed to SAFETY and sending every employee home safely, every day. Our comprehensive benefits package and wellness programs include:

• Three weeks of accrued PTO to start, increases with tenure
• Company-paid health care premium option for employees
• Health, dental, and vision insurance
• Wellness dollars
• 401k with company match and profit sharing
• Educational reimbursements, tool loans, and safety & tooling dollars
• Employee Assistance Program
• Paid Parental Leave
• Care Leave

Responsibilities

Full Summary

The Construction Technology Support Specialist’s role focuses on providing training and support for clients using Cat and Trimble technology solutions, including developing tailored training plans and managing training schedules. It involves conducting system diagnostics, reviewing software updates, and offering remote support. Additionally, the position requires staying updated on new products, developing demonstration tools, and supporting sales staff with technical expertise during client presentations.

Qualifications

Skills, Knowledge, and Abilities

• Advanced computer and technology skills required. Must be able to utilize and understand CAD software along with Microsoft Office applications.
• Strong critical thinker with the ability to communicate complex items.
• Ability to prioritize tasks based on multiple priorities.
• Ability to travel 50% of the time.
• Ability to present to a group of people and teach complex topics.
• Ability to develop and maintain effective working relationships with others.
• Consistent attendance and timeliness.
• Working within and promoting Western States’ purpose, vision and values.

Education and Experience

• Bachelor’s Degree in Construction Management or similar industry experience, preferred.
• Proof of high school diploma or General Education Degree (GED)
• Minimum of 4 years’ experience utilizing and supporting GPS construction technology or similar.
• Valid driver’s license and acceptable driving record required.
• Must be able to communicate (speak, read, comprehend, write in English).

This role is designated as safety sensitive.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.

Equal Opportunity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.