Clinical Launch & Product Specialist- East Region

Stryker Group; Miami (FL); On-site; USD 94,000 - 155,000; Full time

Job summary

A medical technology company is seeking a Clinical Launch Product Specialist in Miami, FL. You will be pivotal in introducing MAKO robotic systems, training healthcare professionals, and ensuring smooth integration into clinical practice. Ideal candidates have 6+ years of experience, with a focus on orthopedic surgery and strong interpersonal skills. This role offers a competitive salary plus bonus and benefits.

Qualifications

• Minimum 6 years of work experience, including 3 years in healthcare.
• 3 years of experience with MAKO robotic applications.
• Strong knowledge of orthopedic surgery.

Responsibilities

• Develop expert-level knowledge of Mako robotic systems.
• Deliver training tailored to clinical staff.
• Collaborate to integrate technology into surgical programs.
• Provide clinical support and troubleshooting.
• Build relationships with healthcare providers.
• Ensure compliance with regulatory requirements.

Skills

Expert-level knowledge of MAKO robotic systems

Interpersonal skills

Persuasive communication

Ability to train others

Problem-solving skills

Job description

JOB SUMMARY

As a Clinical Launch Product Specialist, you will play a pivotal role in driving the successful introduction of MAKO robotic systems to healthcare facilities and providers. In this position, you will collaborate closely with healthcare professionals, hospital staff and cross functional teams to integrate MAKO into clinical practice. This role serves as a central point of contact to interpret customer needs, train surgeons and hospital staff, develop protocols and cover all related issues until the account is transitioned from the launch phase.

DUTIES & RESPONSIBILITIES

Clinical Expertise:

• Develop and maintain expert-level knowledge of Mako robotic systems, their functionalities, and clinical applications.
• Serve as a clinical resource to healthcare professionals, offering insights, training, and support.

Training and Education:

• Deliver comprehensive training and education tailored to surgeons, nurses, and other clinical staff.
• Ensure that healthcare teams are proficient in MAKO technology, understand clinical benefits and have access to program resources.

Product Integration:

• Collaborate with hospital administrators and surgical teams to plan and execute the seamless integration of Mako robotic technology into their surgical programs.
• Provide on-site support during initial product launches and implementations.

Clinical Support:

• Be a point of contact for clinical inquiries, troubleshooting, and technical support related to Mako.

Customer Relationship Management:

• Build and maintain strong relationships with healthcare providers and hospital staff.
• Understand customer needs and concerns and serve as their advocate within Stryker.

Compliance and Quality Assurance:

• Ensure that all clinical practices related to Mako robotics comply with regulatory requirements and internal quality standards.
• Assist in maintaining product integrity and safety.

QUALIFICATIONS & WORK EXPERIENCE

• Minimum 6 years of work experience required, including 3 or more years in healthcare.
• Minimum 3 years of experience with MAKO robotic applications.
• Strong knowledge of orthopedic surgery and robotic-assisted surgical technology and applications is required.
• Excellent interpersonal skills and persuasive communication skills.
• Ability to train and empower others with responsibilities.
• Ability to travel extensively to support product launches and customer engagement.
• Problem-solving skills and the ability to make informed decisions under pressure.
• Success in introducing new technologies to the market is a plus.

$94,100.00 - $154,100.00 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.