CAM Analyst

CMC Steel Fabricators, Inc.; Seguin (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading steel fabrication company in Seguin, Texas is seeking a candidate for a customer service and operations support role. Responsibilities include handling calls and emails, assisting with sales tax issues, and completing vendor requests. The ideal candidate will have strong communication skills, proficiency in Microsoft Office, and a high school diploma or GED. Join a company committed to sustainability and innovation in the construction industry.

Qualifications

• 1-3 years business or operations experience preferred.
• 1-2 years of experience in sales or customer service is a plus.
• Must be able to maintain confidentiality.

Responsibilities

• Handle hotline calls and group email inquiries.
• Assist with sales tax issues and invoice adjustments.
• Complete Vendor Request Forms and manage online customer payments.

Skills

Communication skills

Computer skills

Organizational skills

Analytical skills

Problem solving skills

Flexibility and teamwork

Education

High School Diploma or GED

Tools

FACTS

Salesforce

Outlook

MS Word

Excel

PowerPoint

Job description

Why This Job

CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

• Handles hotline calls, group email box, releases orders, and send request for credit limit increases
• Review Mass Upload files for accuracy
• Assist Sales Tax issues and resolution
• Assist with tax research as required along with adjusting invoices as needed
• Complete Vendor Request Forms and provide customer with missing invoices or statement copies
• Handling escalations of PO’s in Salesforce
• Setting up Customers for online payments and invoices
• Comply with local safety procedures and regulations at all times
• Other duties as assigned in general support of the organization

What You'll Need

• Ability to communicate both written and verbally with customers, employees, and business leaders
• Strong computer skills required (good knowledge of Outlook, MS Word, Excel and PowerPoint)
• FACTS & Salesforce experience highly desirable
• Strong organizational skills, with attention to detail and the ability to multi-task
• Must be able to maintain confidentiality
• Analytical and problem solving skills
• Ability to be flexible, a team player and interact professionally with employees as well as external contacts
• 1-3 years business or operations experience (can include intern experience)
• 1-2 years of experience in sales, customer service, or construction-related roles preferred
• Must be able to lift up to 25 lbs
• Ability to sit for long periods of time

Your Education

• High School Diploma or GED required

We are CMC, a Fortune 500® company at the leading edge of our industry. Our construction reinforcement and steel products have supported construction projects and structures around the world. The secret to our success? We’ve built our legacy by assembling a team of innovators and doers to tackle some of the most challenging construction reinforcement problems facing our world for more than 100 years — and we’re just getting started.

If you’re ready to join a team working to make our industry more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you’re ready to joinCMC. Apply today and start moving your career — and our world — forward. Let\'s build a better world!

CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.

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