Berlin AV/IT Engineer — Event IT & Onsite Support

TechBrains; Germany (OH); On-site; USD 80,000 - 100,000; Full time

Job summary

A technology firm based in Berlin is seeking an AV/IT Engineer to oversee IT operations, support events, and manage AV equipment. The ideal candidate will possess a Bachelor's degree in Information Technology or Computer Science, along with experience in IT support and event coordination. This role requires excellent troubleshooting skills and strong customer service capabilities. A dynamic hybrid working model and comprehensive benefits are offered, including support for home office and professional growth opportunities.

Benefits

Dynamic hybrid working model

Professional growth opportunities

Comprehensive benefits including wellness and pet care stipends

Qualifications

• Bachelor’s degree in IT, Computer Science, or a related field.
• Experience in IT support, A/V equipment management, and event coordination.
• Strong knowledge of macOS and Windows operating systems.
• Excellent troubleshooting and problem-solving skills.
• Outstanding customer service and communication skills.

Responsibilities

• Provide first-level IT support and troubleshoot issues.
• Manage events and large meetings with additional resources.
• Maintain and manage IT assets and AV equipment.
• Support ZOOM rooms both in person and remotely.
• Coordinate repairs and maintenance with vendors.

Skills

Technical skills

Customer service

Troubleshooting

Vendor management

Organizational skills

Communication skills

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Tools

macOS

Windows

Job description

A technology firm based in Berlin is seeking an AV/IT Engineer to oversee IT operations, support events, and manage AV equipment. The ideal candidate will possess a Bachelor's degree in Information Technology or Computer Science, along with experience in IT support and event coordination. This role requires excellent troubleshooting skills and strong customer service capabilities. A dynamic hybrid working model and comprehensive benefits are offered, including support for home office and professional growth opportunities.