AVP, Products Manager, Products Journey, Colonial Life

UNUM; Salem (OR); On-site; USD 133,000 - 275,000; Full time

Job summary

A leading employee benefits provider is seeking a Product Manager in Salem, Oregon. This role involves owning the product strategy and ensuring successful delivery across key initiatives. Candidates should have strong leadership and project management skills, along with over a decade of experience in product ownership. You will drive business objectives while implementing agile methodologies and collaborating with cross-functional teams. Competitive compensation and comprehensive benefits offered.

Benefits

Award-winning culture

Inclusive environment

Performance-based incentives

Comprehensive health benefits

Generous PTO

401(k) employer contribution

Qualifications

• 10+ years of product ownership, technology acumen, and change experience.
• Ability to manage complex projects across a matrixed organization.
• Demonstrated high levels of judgment, ownership, and accountability.

Responsibilities

• Lead business and technology transformations with successful outcomes.
• Accountable for achieving business, operational, and financial goals.
• Implement and manage Lean Management systems for sustainable growth.

Skills

Leadership skills

Problem solving

Analytical skills

Project management

Customer focus

Education

Bachelor's degree

Master's degree (preferred)

Job description

Overview

Job Posting End Date: September 15

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. We start with ensuring every team member has opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans.

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary

The Product Manager serves as a business owner across all platforms/clients for one customer value stream (e.g. Policyholder, Plan Administrator and Field/Broker)/Business Delivery Highway (BDH). They are accountable for achieving select business, operational, usage and financial goals for their value stream/BDH and lead Product Owners, Process Improvement resources and Agile Teams to deliver customer delight.

Product Managers obsess over their value stream and are thought leaders who influence the organization. They represent customers and own the major product backlogs, defining scope (epics), success criteria, strategy and prioritization of key initiatives to achieve business output goals. They play a central leadership role in enabling our business transformation through the development and delivery of market leading products and services in our chosen categories.

They have end-to-end responsibility delivering aggressive business objectives by applying Scaled Agile methodology e.g. design and implement of (continuous) changes within the area of responsibility in line with the change agenda (within budget, timelines and quality standards) considering the overall strategy of Operations, Technology and UUS/Colonial Life.

Principal Duties & Responsibilities

• Proven track record in leading business and technology transformations with successful outcomes
• Responsible for (long term) planning and directing an organization's strategic agenda including long range goals within the customer value streams
• End to end business and IT planning and prioritization to deliver value stream/BDH goals and align teams with the highest business value
• Implement and manage Lean Management system in partnership with Customer Experience and Process experts to focus on changing culture & behavior for sustainable growth; add strong end-to-end focus on process improvement; enable faster benefit realization through the agile use of technology; continue tracking, huddles, side by sides, & Process standardization
• Setting up and managing the Scaled Agile Framework for a Customer Value Stream/BDH including Agile Release Train and Value Stream and Program ceremonies
• Initiate and propose strategies within focus on delivering a simple, modern and personal customer experience
• Initiate and execute Portfolio Assessments that leverage economic modeling; accountable to deliver a high return portfolio of Epics
• Define new products, processes and propositions based on Portfolio Assessments
• Contribute to the development of the change agenda: propose designs, course and prioritization in partnership with Business Leadership based on change agenda setting and manage change project Portfolio
• In charge on design and implementation of the change agenda within the area of responsibility by consulting, pro-active informing, monitoring and steering
• Supervises on innovation, standardization and optimization of products and processes regarding functionalities and applicable technology within the framework and standards
• Contribute to knowledge management and skills development within the area of responsibility including steering on standardization and simplification of activities
• Will be the primary contact for the decision maker for the customer value stream/BDH
• Effectively collaborate with and influence a variety of internal business partners (e.g. Global Services (IT), sales, administration, marketing, claims and underwriting) to ensure offerings align with strategic intent and market opportunities
• Collaborate across functional areas to ensure the right resources are allocated to Product and change initiatives
• Manage cross-initiative decisions / tradeoff evaluations

Job Specifications

• Requires Bachelor’s degree. Masters preferred.
• Exhibits strong leadership skills, including the ability to effectively partner, problem solve, and influence others.
• Unique combination of problem solving, analytical and strong project management skills across business and IT
• Must be a strategic thinker but able to execute at a tactical level
• Product ownership, technology acumen and change experience of 10+ years required.
• Proven ability to understand and balance distribution needs with risk management considerations to achieve objectives
• Strong customer focus, with a track record of using customer insights to shape product strategy and drive tradeoffs
• Adept at analyzing competitive and adjacent products to improve the product and anticipate threats
• Ability to prioritize competing opportunities, balance market needs with business priorities, manage conflict and articulate rationale
• Successful at leading complex projects across a matrixed organization and demonstrated ability as a thought leader
• Makes decisions confidently and wisely, adequately considering alternatives
• Demonstrates high levels of judgment, ownership and accountability
• High energy and willingness to work in a fast-paced environment
• Self-critical and focused on continuous improvement of self, team and product
• Creative thinker and problem solver who can express complex ideas concisely
• Strong technology acumen and seeks to understand emerging technologies in partnership with IT
• Proven abilities regarding talent development and retention
• Proficient in cultivating a strong personal network across the organization
• Develops other product owners to demonstrate similar skills
• Demonstrated results against Our Value principles
• Some travel may be required

#LI-LM2024

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$133,500.00-$274,100.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum