Automation Lead: Complaint & Post-Market Processes

Abbott Laboratories; Alameda (CA); On-site; USD 128,000 - 256,000; Full time

Job summary

A global healthcare leader is seeking an IT Business Relationship Manager - Complaint Process Automation in Alameda, CA, to drive digital transformation within the complaint handling functions. The ideal candidate will have extensive experience in automation and IT business alignment, as well as a strong understanding of compliance standards. This onsite role offers a comprehensive benefits package and competitive salary ranging from $128,000 to $256,000.

Benefits

Career development opportunities

Free medical coverage

Excellent retirement savings plan

Tuition reimbursement

Qualifications

• 10 years of experience in automation, IT business alignment, or operations.
• Exposure to cloud-based remote process automation deployments.
• Familiarity with continuous improvement methodologies.

Responsibilities

• Establish scalable business process standards and governance frameworks.
• Analyze current workflows for automation opportunities.
• Communicate effectively with organizational levels.

Skills

Process Automation

Data Integrity

Compliance Standards

Communication

Project Management

Business Analysis

Education

Bachelor’s degree in computer science, Engineering, or related field

Tools

Automation Anywhere

UI Path

Power BI

Tableau

Jira

MS Project

Job description

A global healthcare leader is seeking an IT Business Relationship Manager - Complaint Process Automation in Alameda, CA, to drive digital transformation within the complaint handling functions. The ideal candidate will have extensive experience in automation and IT business alignment, as well as a strong understanding of compliance standards. This onsite role offers a comprehensive benefits package and competitive salary ranging from $128,000 to $256,000.