Application Support Engineer

Accenture; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

A leading global consulting firm is seeking an Application Support Engineer to join their team. You will be responsible for identifying and solving issues in critical business systems, managing Windows Server environments, and collaborating with various teams. The ideal candidate has at least 3 years of relevant experience and a strong background in Microsoft Windows Server Administration. This position is based in the United States. Competitive salary and opportunities for growth are offered.

Qualifications

• Minimum 3 years of experience in Microsoft Windows Server Administration.
• Experience with Azure, AWS, or GCP is preferred.
• Ability to troubleshoot hardware and system-related issues.

Responsibilities

• Act as software detectives to solve issues within business systems.
• Manage and maintain Windows Server environments.
• Automate system provisioning and configurations using scripts.
• Support virtualization technologies and manage physical/virtual servers.

Skills

Microsoft Windows Server Administration

Strong troubleshooting and analytical thinking

Excellent communication and collaboration skills

Ability to work independently and manage priorities

Education

15 years full time education

Tools

Azure

PowerShell

Terraform

Windows Server 2016/2019/2022

Active Directory

Job description

Project Role: Application Support Engineer

Project Role Description: Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills: Microsoft Windows Server Administration

Good to have skills: NA

Minimum 3 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software‑related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem‑solving activities, analyze system performance, and contribute to the overall efficiency of business processes, all while maintaining a focus on delivering high‑quality support to users and stakeholders.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Install, configure, and maintain Windows Server environments (2016/2019/2022).
• Manage roles and features such as AD DS, DNS, DHCP, File Services, and Group Policy.
• Perform OS patching, server hardening, and lifecycle management.
• Support virtualization technologies (Hyper‑V, VMware ESXi).
• Manage physical and virtual servers, storage, and networking.
• Troubleshoot hardware, firmware, and system‑related issues in datacenter environments.
• Deploy and manage Windows workloads in Azure, AWS, or GCP.
• Integrate and support hybrid environments using Azure AD Connect, Site‑to‑Site VPN, or ExpressRoute.
• Work with cloud‑native services such as Azure VMs, IAM, S3, or Azure Blob Storage.
• Automate system provisioning and configurations using PowerShell, Terraform, or Azure Resource Manager (ARM) templates.
• Implement and maintain desired state configuration (DSC) or other CM tools.
• Enforce Windows security best practices, Group Policies, and access controls.
• Manage certificates, WSUS, antivirus, and endpoint protection.
• Monitor infrastructure using tools such as System Center (SCOM), SolarWinds, Nagios, or Azure Monitor.
• Troubleshoot performance bottlenecks (CPU, memory, disk, network).
• Participate in capacity planning and system optimization.
• Work with cross‑functional teams (network, cloud, security, DevOps).
• Create and maintain documentation for systems, procedures, and recovery plans.

Professional & Technical Skills

• Operating Systems: Windows Server 2016/2019/2022
• Cloud Platforms: Azure (preferred), AWS, GCP
• Directory Services: Active Directory, Azure AD, AD FS
• Scripting/Automation: PowerShell, Terraform, ARM templates
• Virtualization: Hyper‑V, VMware ESXi, SCVMM
• Monitoring: SCOM, SolarWinds, Nagios, Azure Monitor
• Backup & DR: Veeam, Commvault, Windows Server Backup
• Storage/Networking: iSCSI, SMB, DFS, VLANs, Load Balancers
• Configuration Mgmt: Group Policy, Desired State Configuration (DSC)
• Strong troubleshooting and analytical thinking.
• Excellent communication and collaboration skills.
• Ability to work independently and manage priorities.
• Strong attention to detail and documentation discipline.
• Participate in 24/7 on‑call rotation and support escalation.

Additional Information

The candidate should have minimum 3 years of experience in Microsoft Windows Server Administration. This position is based at our Gurugram office. A 15 years full time education is required. 15 years full time education.

Important Notice

We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at [e-mail] immediately.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.