Overview
As an Analyst - Risk Management (Claims), you will be responsible for the daily management of claims that fall within and outside the insurance program. You will communicate with internal and external teams (brokers/carriers/counsel) and contribute to favorable claim outcomes through data analysis and strategic support.
Responsibilities
- Coordinate the handling of all claims, including intake, investigation, documentation, and resolution.
- Coordinate with applicable internal (HR, legal, site leadership) and external stakeholders with gathering data to move claims forward to timely and cost effective outcomes.
- Work with third-party administrators (TPAs), insurance carriers, legal counsel, and internal stakeholders to ensure timely and cost-effective claim outcomes.
- Monitor claim reserves and settlements, ensuring alignment with Wesco’s financial and risk management strategies.
- Analyze claim trends and loss data to identify root causes.
- Ensure compliance with federal and state regulations across all jurisdictions where Wesco operates.
- Maintain accurate and up-to-date claim records in the risk management information system (RMIS).
- Prepare and deliver regular reports and dashboards on claim status, costs, and performance metrics.
- Educate internal teams on claim protocols, injury reporting procedures, and safety best practices.
- Participate in audits, insurer reviews, and renewal processes by providing claims data and program insights.
- Promote and advocate Risk Management goals and objectives to internal teams to improve company risk.
- Other duties as needed to support Wesco’s insurance and risk management program.
Qualifications
- Bachelors Degree - Risk Management, Finance, or a related field
- 3 years experience adjusting commercial claims (i.e., General Liability, Auto Liability, Freight, Workers Compensation)
- Excellent administrative skills, including being detail oriented and well organized
- Excellent communication (verbal/written), organizational and interpersonal skills
- Ability to handle private, sensitive, confidential information appropriately
- Experience organizing large and complex data
- Ability to read and interpret insurance policies
- Negotiation skills
- Excellent time management skills with the ability to prioritize tasks
- Experience working with large commercial accounts – 1-2 years preferred
- Experience adjusting large and/or complex losses – 1-2 years preferred
- Ability to travel 0% - 25%