Brand Ambassador (Sales Associate)

AEO Inc.; Mentor (OH); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading American retail company is looking for a Part-time Brand Ambassador in Mentor, OH. The role involves creating a great in-store experience and educating customers on products. Ideal candidates will have a passion for customer service, be available during peak shopping times, and preferably possess retail experience. Offers include employee discounts and opportunities for development.

Benefits

40% off product year-round

Opportunities for development

Store contests for prizes

Qualifications

• Love interacting with people and energy to handle multiple tasks.
• Available to work evenings, weekends, and holidays.
• Retail experience preferred.

Responsibilities

• Engage with guests and assist them in finding products.
• Educate guests on product details.
• Promote the loyalty program to guests.
• Flex between various store areas as needed.
• Resolve guest concerns while adhering to company policy.
• Collaborate with the team to complete tasks.

Skills

Customer interaction

Multitasking

Retail experience

Job description

Overview

AE - Brand Ambassador (Sales Associate) at American Eagle Outfitters Inc. Part-time Brand Ambassador role focused on delivering an amazing in-store shopping experience and representing our brand values.

Responsibilities

• Use the AEO Selling Model to engage with every guest and help them find what they’re looking for with a "friends first" mindset.
• Educate guests on AE & Aerie product details and make product suggestions to fit their needs.
• Promote the AEO loyalty program and additional brand channels to guests.
• Flex between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Proactively resolve guest concerns while adhering to company policy.
• Collaborate with the team to get the job done.
• Adhere to AEO policies and procedures with integrity.

Qualifications

• Love interacting with people and have energy to handle multiple tasks in a fast-paced environment.
• Available to work when guests shop (evenings, weekends & holidays).
• Love AE and Aerie products.
• Retail experience preferred.
• At least 16 years of age.

Benefits and Perks

• 40% off product at AE & Aerie year-round, with additional seasonal discounts.
• Opportunities for development, skill-building, and potential career advancement.
• Store contests for chances to win free merchandise and exclusive prizes.

About Us

American Eagle is a leading American jeans and apparel brand focused on casual style, authenticity, and community empowerment. We design products to inspire self-expression and celebrate individuality, with innovative and sustainable fabrics.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local EEO laws. We prohibit discrimination in employment and provide reasonable accommodations as required by law.

Pay/Benefits Information

• Actual starting pay determined by factors including experience and location.
• Eligible for paid sick leave and REAL rewards at AEO’s discretion, where applicable.
• Paid Time Off, paid sick leave, and holiday pay vary by job level/type and location; details provided at hire.

Job Information

• Job Identification: 16363
• Job Category: Stores
• Posting Date: 2025-08-08
• Job Schedule: Part-time
• Locations: Mentor, OH, United States