Account Manager

Rove Brand; City of Albany (NY); Hybrid; USD 70,000 - 75,000; Full time

Job summary

A leading cannabis brand is seeking an enthusiastic Account Manager to join their Upstate New York & Vermont Team. This role involves promoting brand products, developing customer strategies, and maintaining relationships with retail partners, requiring extensive travel. Candidates need strong communication skills and 1-3 years of sales experience. Competitive salary and substantial benefits offered.

Benefits

Unlimited PTO

Medical coverage

401(k) options

Pet Insurance

Reimbursement for gas expenses

Qualifications

• 1–3 years of experience in account management and/or outside sales preferred.
• Must have a valid driver’s license and reliable vehicle for extensive travel.
• Must be aged 21 or older.

Responsibilities

• Work with the marketing and sales team to develop customer success strategies.
• Make cold calls and reach out to dispensaries and delivery services.
• Manage and address customer needs and issues promptly and professionally.

Skills

Customer service

Sales techniques

Communication skills

Organizational skills

Time management

Job description

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Rove is one of the fastest-growing premium cannabis brands in the nation. We believe in honesty, simplicity, and transparency. Our goal is to provide customers with the highest quality products that taste great and are created with them in mind.

Rove is seeking a vibrant, hungry, enthusiastic, and self-motivated individual to join its Upstate New York & Vermont Team as an Account Manager, based in or near Albany, NY or Burlington, VT. Account Managers work on a full-time, exempt, W-2 basis, typically traveling up to 90% of the time across Upstate New York and parts of Vermont. Account Managers are expected to work up to 40+ hours a week and will be eligible for gas reimbursements, and medical, dental, and vision benefits (following a waiting period).

For the right candidate, this is a fantastic opportunity to build or continue a career path in one of the most dynamic and impactful industries of the century!

As an Account Manager, you will be the face of our brand to our valued customers and in-market strategic partners. By educating customers about our brands and products, you will have the opportunity to grow your profile in the rapidly expanding Upstate New York and Vermont cannabis markets. You’ll gain invaluable sales and marketing experience by attending industry events, networking with industry leaders, and using your professionalism and personality to evangelize Rove throughout the region.

The best-qualified candidates will have an outgoing personality, a genuine interest in Rove’s products, and a willingness to be coached by Rove’s Sales & Marketing team. If you love meeting people, traveling, and representing a respected brand in one of the fastest-growing markets in the U.S., this role is for you!

Responsibilities

• Work with the marketing and sales team to develop customer success strategies to drive sales and growth within existing accounts.
• Make cold calls and reach out to dispensaries and delivery services throughout Upstate New York and Vermont.
• Execute vendor days by promoting and educating customers and users about Rove products, company ethos, services, pricing, and events.
• Make recommendations to dispensaries and other retail partners to improve promotional activities and ensure brand integrity.
• Manage event kits, materials, and visual merchandising displays as needed.
• Learn and perform inventory counts at dispensaries and customers carrying Rove products while on the road.
• Serve as the face of the brand and communicate Rove’s core values and mission.
• Foster long-term relationships with retail buyers and staff.
• Develop sales strategies and meet or exceed sales quotas.
• Develop and execute regional marketing and promotional strategies.
• Stay current on company offerings and industry trends.
• Manage and address customer needs and issues promptly and professionally.
• Utilize CRM to maintain accurate records of all activities.
• Demonstrate fluency, enthusiasm, and expertise on Rove products.
• Learn on the fly and proactively deepen your product knowledge.
• Be a role model for our values of respect, integrity, teamwork, compassion, and accountability.
• Availability to work evenings and weekends as required (with notice).
• Ability to lift or move up to 50 pounds and perform manual tasks as needed.

Qualifications

• Must be aged 21 or older.
• Commitment to excellent customer service.
• 1–3 years of experience in account management and/or outside sales preferred.
• Excellent organizational and time management skills.
• Strong verbal communication and presentation skills.
• Ambitious, self-motivated, and trustworthy.
• Proven critical thinking skills and flexibility.
• Ability to work independently with strong follow-through.
• Must have a valid driver’s license and reliable vehicle for extensive travel.

Compensation

• Salary Range: $70,000 – $75,000 annually, depending on experience.
• Bonus/Commission Structure: Up to 20% of base salary.

Benefits

• Reimbursement for all business expenses incurred while on company business (reimbursed weekly).
• Reimbursement for all gas purchased while on company business (reimbursed weekly).
• Unlimited PTO for all salaried full-time employees.
• Dedicated 40 hours of both sick and bereavement leave that renews every year.
• Medical coverage through Anthem Blue Cross Blue Shield with up to 80% of the cost covered by the company (following a 60-day waiting period).
• Dental and vision plans (employee cost).
• 401(k) and Roth 401(k) services (following a 60-day waiting period).
• Private Life Insurance.
• Pet Insurance.

Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Sales, Marketing, and Business Development
• Industry: Manufacturing

Join one of the most dynamic and fastest-growing brands in the cannabis industry and help Rove expand across Upstate New York and Vermont!