Customer Service Manager jobs in Indonesia
Sales Executive – New Building
Job summary
A leading engineering firm is seeking a professional to market their kitchen and laundry equipment sales in Singapore and the surrounding region. The ideal candidate will have at least 5 years of experience in the Marine or Offshore / Oil & Gas Industry, possess strong customer relations and sales skills, and demonstrate proficiency in Microsoft Office. This role involves developing sales strategies, maintaining high customer service standards, and maximizing profit margins. A valid class 3 driving license and own car are required for this position.
Qualifications
- At least 5 years working experience in the Marine or Offshore / Oil & Gas Industry.
- Demonstrated ability to handle work professionally and independently.
- Good selling and marketing skills.
Responsibilities
- Market Goltens' kitchen & laundry equipment sales.
- Maintain high standards of customer service.
- Maximize profit margins and meet sales targets.
- Develop marketing strategies for local and overseas markets.
- Provide sales presentations and technical support.
Skills
Education
Tools
Department: New Building
Reporting to: Business Manager – New Building
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responsible for marketing of Goltens’ kitchen & laundry equipment sales toward marine and land based in both Singapore and surrounding region.
- Responsible for maintaining a high standard level of customer services and good customer relation.
- Responsible for maximizing a high level of profit margin and ensure meeting the pre-set sales target.
- Assist Business Manager – New Building to identifying and developing sales & marketing strategies to exhaust opportunities in the local market as well as to exploit overseas markets.
- Make sales presentation and provide technical support to customer
- Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments
- Provide proactive leadership, ownership and taking responsibility in the customer / sales team environment for discussions on technical solutions proposed by Company in a manner that gains credibility with its clients
- Work closely with sales teams to develop effective working relationships and understand sales strategy and approach to accounts and opportunities
- Provide accurate account information/reports to Business Manager – New Building on a regular basis as per the agreed function reporting process
- Liaise with internal and external personnel, principals, subcontractors, partners and suppliers as required to achieve best practices and optimum performance of products and services provided
- Planned, coordinated and participated for exhibitions in various exhibitions / tradeshows
- Performed market research surveys amongst client base to seek feedback on sales and service techniques, follow-up methods and quality of after sales service.
- Work closely with sales teams to develop effective working relationships and understand sales strategy and approach to accounts and opportunities
- Any other tasks as and when assigned by the management.
REQUIRED QUALIFICATIONS AND SKILL:
Technical / Professional:
- At least Diploma in Engineering
- At least 5 years working experience in Marine or Offshore / Oil & Gas Industry
Technological:
- Competent in Microsoft Office
General:
- Ability to work well under pressure
- Demonstrate ability to handle work professionally, independently and efficiently
- Detailed-oriented
- Good product and market knowledge
- Good selling / marketing skills
- Have own car or class 3 driving license
People/Relations:
- Excellent interpersonal and communication skills
- People-oriented personality
- Good team player with good attitude, integrity, interpersonal, organization and time management skills
- Marine or Offshore / Oil & Gas Industry
- Full Name *
- Email *
- Resume * Accepted file types: doc, docx, pdf, Max. file size: 50 MB.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.