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IT Support Specialist in Enköping IT Support Specialist in Enköping
Oriola Corporation
Enköping, Uppsala, Stockholm
On-site
EUR 35 000 - 55 000
Full time
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Job summary
En framåtblickande organisation söker en IT-supporttekniker som brinner för att hjälpa användare och lösa IT-relaterade problem. I denna spännande roll kommer du att arbeta i ett dynamiskt team där ingen dag är den andra lik. Du kommer att ge support till både kontor och lager, vilket innebär att du får en varierande och stimulerande arbetsmiljö. Med en stark betoning på personlig utveckling och servicekvalitet, erbjuder företaget en meningsfull arbetsplats inom hälso- och sjukvårdssektorn. Om du är en kommunikativ och social person med erfarenhet av IT-support, är detta din chans att göra skillnad.
Benefits
Qualifications
- 3-4 års erfarenhet av IT-support och problemlösning.
- God kommunikationsförmåga på svenska och engelska.
Responsibilities
- Ge support till användare inom Oriola-gruppen, främst i Enköping.
- Arbeta med ärendehantering och IT-administration.
Skills
Education
Tools
Job description
Oriola is a health and wellbeing company operating in the Nordic countries. In Sweden, we want to help people make healthy choices and feel better. To ensure this, our business keeps evolving. We are growing and developing within health and wellbeing and developing our services and pharmacies. Our important role in society gives a great purpose to working with us. In return, we expect you to aim as high as we do. You will need to be customer-oriented and proactive. Together we work towards an even healthier future.
About the position
You will be working in a highly skilled IT service desk team supporting all our users within the Oriola group but with most focus on the Enköping site.
You will become part of a great team, your daily tasks will never be the same. It can vary from regular end-user support with Office365 applications to being a part of a project to design and set up a new bar-scanner solution for our forklifts. Case management is primarily through our case management system. You will be providing support primarily to our warehouses in Enköping but also to SvDos in Uppsala and the Stockholm Office, which means you will be able to solve many tickets onsite both in an office environment and in the warehouse. Cases that we receive vary a lot and the tasks include everything from simpler to more complex cases - which means a really varied, stimulating, and exciting role. You will help employees in everyday life with troubleshooting, IT administration, and orders. Our platform is based on Windows 10 and Office 365. The work is to some extent independent and at a varying pace. Since you will be part of a team that will provide onsite support to our sites in Enköping, Uppsala, and Stockholm, a driver’s license is a must. Since the production is operating outside of normal office hours, you will be on a rotating on-call schedule.
Personal and experience Requirements
You are a communicative and social person who always strives to provide the best possible service. In addition to that, you obviously enjoy solving IT-related problems and saving the day for our users. You've worked in an IT support role before and therefore have 3-4 years of experience working with Windows 10 and Windows 11, Office 365, Active Directory, and PowerShell, as well as having basic expertise in Windows Server, Azure, and Networking. You have a good ability to communicate in both speech and writing in both Swedish and English and are familiar with ITIL and its processes. We attach great importance to personal suitability and that you as an employee want to develop together with us and create world-class service.
Other Requirements
- Fluent in Swedish and good English both verbally and in writing.
- Completed high school education or above.
We offer you:
- Meaningful work in a purpose-driven organization, Health for life.
- Great team spirit and fun colleagues from Sweden and Finland.
- An interesting forward-leaning organization with high ambition for sustainability.
- An organization that gives independence and responsibility to develop.
- Interesting business in the middle of the health industry from B2B service business to B2C customer relations.
Terms of Employment:
- This is a full-time position.
- This position is based in Enköping.
- The Employment is within the Oriola Group.
Application: If you feel this is your next career step, please send your application, CV, and salary expectation in English. We will start recruitment interviews with the applicable candidates as soon as possible. We hope to hear from you soon!
Contact:
For further information, please contact Johan Norell (johan.norell@oriola.com).
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