Director Insights, Platform

Platform Mission is responsible for Spotify’s tech infrastructure, including our cloud services, data ecosystem, and client infrastructure. This role will guide and oversee the Insights work across the Mission. The role includes driving the Mission level Insights Strategy, which explains, for example, the performance of our Tech ecosystem to Spotify Executives. It also includes working with individual leaders and their teams on specific aspects such as data storage or security.

• Articulate and facilitate a clear metrics strategy for the Mission and Spotify’s tech leadership, covering a wide range of aspects, from cloud costs to engineering productivity.
• Be an assertive driver of metrics quality and form high-value insights informing Platform Missions investments and decision-making. Collaborate closely with individual leaders on key aspects of our insights strategy, such as the technical health of our ecosystem.
• Evaluate and provide step-changing improvements to improving data engineering for insights. Improve accuracy of data and trust in insights.
• Provide leadership, direction, and mentorship for a team of Insights practitioners, including Data Engineers, Data Analysts, and Data Scientists.
• Foster Spotify's values within your team while setting new standards in execution and insights excellence.
• Collaborate effectively with senior Insights leaders across Spotify to elevate the impact of Insights teams.

• You have extensive experience managing insights teams across complex business units.
• You have domain expertise in technical infrastructure and platform teams.
• You believe in actionable insights that enable executive decision-making. You can eloquently articulate deep technical implications visible in data, so it is easy to follow for a potentially non-technical audience.
• You are an inspirational leader who fosters in and around your team passion for data and a commitment to insights excellence.
• You have a proven track record of influencing decision-making at all levels within an organization and in various contexts.

• This role will ideally be located in Sweden or London. There is flexibility for potentially one of our other EMEA locations, excluding Netherlands, Germany, and France for now due to on-call restrictions, with frequent collaboration with teams in London, Stockholm, New York, and other European and US locations.
• Working hours? We operate within Central European and Eastern US time zones for collaboration and ask that all be located in that time zone.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.