Supervisory Dispatcher

V2X; Słupsk; On-site; PLN 240,000 - 320,000; Full time

Job description

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

Overview

Responsibilities

• The Lead Dispatcher will provide supervision for the emergency communication system dispatchers ensuring that emergency calls (police, fire, medical, hazmat, rescue, etc.) that are received via telephone, TDD, radio, fire alarm system, computerized alarm system and face-to-face are handled in accordance with contract requirements.
• Dispatch firefighting apparatus, ambulances, rescue equipment, first aid services, & police to situations within camp boundaries.
• Operates radio equipment in accordance with Federal Communication Commission (FCC) regulations/local emergency procedures.
• Maintains logs of calls.
• Answers/screens all 911 emergency calls/personal telephone inquiries.
• Performs routine administrative/clerical duties.
• Maintains office files, compiles statistical data reports, charts, etc.
• Receives, sorts, routes incoming mail/correspondence and distributes.
• Uses standard computer programs/procedures to input or retrieve data.
• Scheduling.
• Providing feedback and guidance to the Dispatching Team.
• Perform other duties as needed.

MATERIAL & EQUIPMENT DIRECTLY USED:

Office equipment, computer software, telephone, radio, etc.

WORKING ENVIRONMENT:

Works in a general office environment, may be required to work an uncommon tour of duty including nights, weekends, and holidays.

PHYSICAL ACTIVITIES:

Work may require continuous sitting, walking, and standing. Eye strain and repetitive motion involved during peak periods of data entry.

Qualifications

MINIMUM QUALIFICATIONS:

Education/Experience:

Two years related experience may be substituted for one year of education if a degree is required.

Program Specific Requirements:

• Certified Telecommunications I & II.
• Certified hazardous material awareness.
• Experience working with fire, medical, and military terminology.
• Understanding of affecting emergency plans, SOPs, and mutual aid agreements.
• Able to independently determine which processes, procedures, and methods to use to effectively dispatch emergency response personnel and vehicles to scenes of emergency/incidents.
• Experienced with emergency dispatching.

Clearance required; Secret Security clearance.

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment, along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace. Vectrus is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.