KYC Operations Analyst – Global Remediations Subject Matter Expert

Citigroup Inc.; Warszawa; On-site; PLN 80,000 - 160,000; Full time

Job summary

An established industry player is seeking a KYC Operations Analyst to manage Anti-Money Laundering monitoring and governance. In this role, you will develop a dedicated internal KYC program, focusing on remediations and corrective action plans. You will collaborate with internal and external teams, providing your expertise to ensure compliance and mitigate risks. This unique position offers the opportunity to work with large international clients in a dynamic environment, where your contributions will significantly impact the company's operations and client relationships. Join a team that values constant development and a great workplace atmosphere.

Benefits

Medicover

MultiSport

Private pension plan

Life insurance

Unlimited training opportunities

International working environment

Qualifications

• 2-5 years of relevant experience in KYC or compliance roles.
• Excellent communication skills in English are required.

Responsibilities

• Conduct risk analysis and collaborate with teams to report findings.
• Oversee risk situations and act as SME to senior stakeholders.

Skills

Analytical Skills

Decision Making

Customer Service

Communication Skills

KYC Processes Knowledge

Education

Bachelor's degree or equivalent experience

Tools

KYC System

Job description

The KYC Operations Analyst – Global Remediations SME is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi with special focus on Remediations and corrective action plans (CAPs).

Responsibilities:

• Responsible for various aspects of risk and control, including but not limited to Information Security, Continuation of Business and Records Management.
• Conduct analysis of risk and associated controls to identify root causes and collaborate with peers and management to report findings with solutions to mitigate risk/control issues.
• Interface with internal and external teams to provide guidance and subject matter expertise, as needed.
• Oversee situations that create risk and legal liabilities for Citi.
• Act as SME to senior stakeholders and/or other team members.
• Actively track assigned projects and support operational teams in proper management of tracking systems.
• Responsible for collecting all necessary confirmations required by regional remediation teams such as remediation technical approval, AML Compliance comfort, Business Risk acceptances, etc.
• Take ownership over escalations required to complete the project including business chaser and direct client escalations.

Qualifications:

• 2-5 years of relevant experience.
• Proven ability to make effective and timely decisions.
• Consistently able to anticipate and respond to customer/business needs.
• Demonstrated ability to build and cultivate partnerships across business regions.
• Ability to challenge Operation, Compliance and Business partners to deliver the best possible outcome for clients.
• Have a deep understanding of KYC processes and understand who are key stakeholders responsible for each step of the process.
• Knowledge of utilization of KYC system, workflow and its limitations.
• Bachelor's degree/University degree or equivalent experience.
• Excellent communication skills in English.

We offer:

• International working environment at the office.
• Unique type of role on the Polish market – with the largest scale and biggest international clients.
• A number of other financial and non-financial benefits (Medicover, MultiSport, private pension plan, life insurance, etc.).
• A chance to develop your own career across a number of diverse, growing functions.
• Great atmosphere in our offices.
• Constant development opportunities with access to unlimited number of trainings.

Job Family Group: Operations - Services

Job Family: Business KYC

Time Type: Full time

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