KYC/AML ANALYST

Elavon; Warszawa; On-site; PLN 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in a role that emphasizes customer service and product implementation. This position offers the chance to work closely with various departments, ensuring that customer needs are met efficiently and accurately. You will play a vital role in resolving issues and coordinating efforts to deliver tailored solutions. With a commitment to employee development and a diverse work environment, this opportunity allows you to grow your career while making a significant impact on customer satisfaction. Embrace the chance to thrive in a dynamic setting where your contributions truly matter.

Benefits

Health Benefits

Career Development Resources

Diverse Work Environment

Qualifications

• Associate's degree or equivalent work experience required.
• 1 year of clerical or customer service experience preferred.

Responsibilities

• Coordinate product and service implementations for customers.
• Act as the primary internal contact for various departments.

Skills

Customer Service

Communication Skills

Problem Solving

Task Management

Education

Associate's Degree

Equivalent Work Experience

Tools

Microsoft Office

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

This position is responsible for working with various areas within the company to successfully implement products and services for customers. Acts as the primary internal contact. Coordinates activities with various departments to ensure that customer's products and services are successfully implemented in a timely, accurate and efficient manner. Resolves issues relating to missing or conflicting product information and documentation by communicating and coordinating efforts with customers, sales staff, relationship managers, operations, bankers and/or legal staff where applicable.

Basic Qualifications

1. Associate's degree, or equivalent work experience
2. Six months to one year of clerical and/or customer service experience

Preferred Skills/Experience

1. Ability to manage multiple tasks/projects and deadlines simultaneously
2. Ability to identify and resolve/escalate problems
3. Excellent interpersonal, verbal and written communication skills
4. Proficient computer skills, especially Microsoft Office applications

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.