Finance Application Support Analyst - French Speaker

Aon Hewitt; Kraków; Remote; EUR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Finance Application Support Analyst fluent in both English and French. In this dynamic role, you will be part of a global Application Support Team, focusing on a key Policy Management Application. Your strong accounting background will be essential as you coordinate with users, analyze issues, and assist with software deployments. This position offers a unique opportunity to shape the architecture of a Commercial Risk Ecosystem, driving efficiency and revenue across multiple countries. Join a diverse and inclusive team that values your contributions and supports your professional growth.

Benefits

Global Wellbeing Days

Flexible Working Solutions

Comprehensive Benefits Package

Continuous Learning Opportunities

Qualifications

• Strong accounting background required for Technical Accounting Applications.
• Experience in Accounts Receivable, Accounts Payable, and General Ledger.

Responsibilities

• Coordinate with end users and assist them with issues via ticketing system.
• Document and submit bugs identified within the system to the vendor.
• Assist with UAT testing and deployment of new software releases.

Skills

English (min. B2+)

French (min. B2+)

Communication Skills

Interpersonal Skills

Analytical Skills

Project Analysis

Documentation Skills

Customer Service Focus

Education

Degree in Finance or Accounting

Tools

Service Now

Job description

Aon sp. z o.o.

Finance Application Support Analyst - French Speaker

Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Specifically within Commercial Risk Solutions we offer risk advisory, risk transfer and structured solutions that help organisations and individuals identify, quantify and manage their risk exposure through insurance.

What the day will look like
This role will provide the candidate an opportunity to work as part of a global Application Support Team and will be focussed on one of our main Policy Management and Technical Accounting Applications. The Application – ‘Evolution’ is a Vendor Application that is used widely across the world, not only by Aon but also other global Broking Companies. As Evolution is primarily used as a Technical Accounting System within Aon the candidate must have a strong accounting background.

Day-to-day responsibilities include:

• Coordinate with end users and assist them with their regular problems/issues, these issues will be managed through Aon’s ticketing system – Service Now.
• Develop new ideas and present them to the end users and team.
• Analysing and documenting the issues, suggesting a proposed solution, where possible and liaising with the vendor as required.
• Assist with the deployment of new releases of the software.
• Assist with UAT testing of the product’s new releases and hot patches; and will also be responsible for successfully documenting completed test results.
• Document and submit all the bugs identified within the system and send them to the Vendor for resolution.
• Communicate with the stakeholders on regular basis and keep them appraised on the development of these issues.
• Make changes/additions to Master Data within the Application and configurations changes as required.

How this opportunity is different
Aon has transitioned to a product-oriented model and is investing in capabilities like never before. This role will give the chosen candidate a unique opportunity to shape the architecture for our Commercial Risk Ecosystem to drive significant revenue and efficiency opportunities across all countries where Aon operates.

Skills and experience that will lead to success

• Very good English and French (min. B2+)
• Strong communication, business acumen, and interpersonal skills
• Team player and demonstrated customer service focus.
• Strong documentation skills and attention to detail.
• Functional understanding of Insurance and Financial business operations
• Strong project analysis and planning skills
• Understanding of testing protocol
• Understanding of business needs analysis
• The candidate should have experience and a relatively strong background in the below areas of accounting:
• Accounts Receivable
• Accounts Payable
• General Ledger
• Reconciliations
• The candidate should have strong analytical skills and ability to analyse problems/issues and be able document a solution that is acceptable to the project and/or business teams.
• Be able to handle multiple tasks and prioritise these.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

Please attach CV in English only.

#commercialriskandreinsurancesolutions

#LI-MK1

#LI-REMOTE