Dispatcher

V2X; Słupsk; On-site; PLN 240,000 - 320,000; Full time

Job summary

An established industry player is seeking an Emergency Communication Dispatcher to join their team. This role involves managing emergency calls and dispatching appropriate services while maintaining logs and administrative tasks. The ideal candidate will have certifications in telecommunications and emergency medical dispatching, along with experience in emergency response terminology. The company values integrity and professionalism, providing a supportive environment for its employees. If you are passionate about making a difference in emergency response and thrive in a dynamic setting, this opportunity is perfect for you.

Qualifications

• Must be a US Citizen and eligible for Tier 3 Secret Clearance.
• Experience with emergency dispatching and terminology is essential.

Responsibilities

• Receive and dispatch emergency calls for police, fire, and medical.
• Maintain logs and perform routine administrative duties.
• Operate radio equipment in compliance with regulations.

Skills

Emergency Dispatching

Communication Skills

Administrative Skills

Knowledge of Emergency Procedures

Education

Certified Telecommunications I & II

Certified Emergency Medical Dispatcher

Hazardous Material Awareness Certification

Tools

Computer Software

Radio Equipment

Office Equipment

Job description

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

Overview

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

Responsibilities

• Emergency communication system dispatcher, receives emergency calls (police, fire, medical, hazmat, rescue, etc.) via telephone, TDD, radio, fire alarm system, computerized alarm system and face-to-face.
• Dispatches firefighting apparatus, ambulances, rescue equipment, first aid services, & police to situations within camp boundaries.
• Operates radio equipment in accordance with Federal Communication Commission (FCC) regulations/local emergency procedures.
• Maintains logs of calls.
• Answers/screens all 911 emergency calls/personal telephone inquiries.
• Performs routine administrative/clerical duties.
• Maintains office files, compiles statistical data reports, charts, etc.
• Receives, sorts, routes incoming mail/correspondence and distributes.
• Uses standard computer programs/procedures to input or retrieve data.

MATERIAL & EQUIPMENT DIRECTLY USED:

Office equipment, Computer software, telephone, radio, etc.

WORKING ENVIRONMENT:

Works in a general office environment, may be required to work an uncommon tour of duty including nights, weekends and holidays.

PHYSICAL ACTIVITIES:

Work may require continuous sitting, walking, and standing. Eye strain and repetitive motion involved during peak periods of data entry.

Qualifications

• Must be US Citizen and eligible to obtain Tier 3 Secret Clearance.
• Certified Telecommunications I & II.
• Certified hazardous material awareness.
• Certified Emergency Medical Dispatcher.
• Experience working with fire, medical, and military terminology.
• Understanding of affecting emergency plans, SOPs and mutual aid agreements.
• Able to independently determine which processes, procedures and methods to use to effectively dispatch emergency response personnel and vehicles to scenes of emergency/incidents.
• Experienced with emergency dispatching.

Clearance required; Secret Security clearance.

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.