Network Data Analyst

Ookla is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest, Downdetector, RootMetrics, and Ekahau. Ookla’s complementary datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, and more to unlock correlations and actionable insights — helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.

Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. When you work for us, you are using Ookla data and insights to advance our mission of better connectivity for all.

We are looking for a Data Analyst to join our Sales and Account Management team. In this role, you will have the opportunity to dig into the tens of millions Speedtest-related results that are collected every day to develop new and interesting data stories that will be shared internally and with clients. You will work with Sales Directors and Technical Account Managers to find creative ways to show how Ookla data can be leveraged by clients to solve real-world problems.

The ideal candidate will have a proven track record of organizing, compiling, and analyzing data, to tell stories both internally and externally. They will be able to work in an extremely fast paced, highly ambiguous, rapidly evolving environment. The ideal candidate must be able to communicate effectively with technical and non-technical people.

Expectations for Success

1. Partner with the sales team using customer centric data analysis, data visualization, segmentation and predictive modeling methods.
2. Research and build reporting and empowerment tools that tell a story to maximize business opportunities with potential and existing customers.
3. Support day-to-day ad-hoc analysis from the Sales and Account Management team, providing prompt and efficient resolution to a wide range of business questions.
4. Help define and implement a suite of common reports and data views that answer frequent client requests.
5. Collaborate with the Data Engineering team to improve and define processes that promote data integrity and reporting functionality.

Requirements

1. 3-4 years experience as an analyst or BI professional.
2. Expertise in SQL (must be able to write your own queries).
3. Expertise in R or Python.
4. Strong technical knowledge of mobile networks, how they work, and what the key considerations are in building, optimizing and testing them for mobile operators.
5. Experience working with client-facing teams a plus.
6. Ability to operate autonomously in an ambiguous environment.
7. Self-motivated with a track record of appropriate urgency and follow-through.

Benefits

We care deeply about each other and the work we do, and our perks are just one way we demonstrate this. Ookla has great benefits including competitive compensation and paid time off. We make sure you have the best hardware, software and tools available for you to do your work.

If you’re passionate about joining the work we’re doing, we welcome your application and encourage applicants with both traditional and non-traditional experience that makes them an excellent candidate for the role. We strongly believe diversity of all kinds makes us better. We are an equal opportunity employer actively working to build an inclusive workforce at all levels of the company. Ookla is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law.

We want to ensure candidates have everything they need throughout our application and hiring process. If you have any individual needs related to disability or accessibility, we encourage you to contact recruiting@ookla.com and let us know how we can best accommodate you.