Control Support Engineer

Vanderlande Industries GmbH; Muscat; On-site; OMR 10,000 - 15,000; Full time

Job summary

An established industry player is seeking a skilled engineer to maintain and improve automated systems in material handling. This role involves preventive and corrective maintenance of software and hardware, ensuring optimal performance of cluster servers, databases, and communication systems. The ideal candidate will have a strong engineering background, excellent analytical skills, and the ability to communicate effectively in English. Join a forward-thinking company where your contributions will drive significant process improvements and enhance operational efficiency.

Qualifications

• Experience in maintaining automated systems in material handling industries.
• Strong analytical capabilities and process-oriented mindset.

Responsibilities

• Carry out preventive and corrective maintenance of system software.
• Monitor hardware, software, and network performances.
• Initiate and execute improvement actions.

Skills

Electrical Engineering

Mechanical Engineering

Computer Engineering

Analytical Skills

Process Orientation

Verbal Communication in English

Education

Higher Technical Level in Engineering

Tools

WinCC (SCADA)

Siemens PLC S7

Barcode Scanners

Job description

Qualification and abilities

• Electrical / Electronic / Mechanical or Computer Engineering (higher technical level)
• Experience in maintaining cluster servers, databases, network and communications systems and software related automated baggage handling systems or automated systems in material handling industries.
• Experience in maintaining WinCC (for SCADA), Web factory (for SCADA), Siemens PLC S7 (low level controls), Quality applications (process intelligence applications), Barcode Scanners & PLC Interfacing with X-ray monitoring system
• Excellent verbal and oral skills in English language
• Experience with analysing process flows
• Process orientated
• Analytical capabilities

Responsibilities

• Carry out preventive and corrective maintenance of system software
• Maintain all site hardware and software
• Contact point with headquarter IT departments and control support
• IT configuration management
• Change management on control level
• Initiate and execute improvement actions
• Monitor hardware, software, network performances
• Solve problems
• Maintain and archive releases, versions and updates
• Implement software updates and patches
• First & Second line support on site
• Hardware, software, cluster servers, databases, network and communication systems related to the automated handling system as scoped in service contract.
• Hands on controls management on site.
• Decreases response time when controls appear to have problems.
• Solve unique but definite problems.
• Offers professional arguments as the basis for making choices and for convincing the people concerned.
• Improvement of work processes calls for attention continuously.
• Acts as major contributor to process improvements.
• Develop, maintain and improve methods to gain and use relevant performance data
• Analyse system, process and maintenance activity performance
• Evaluate and improve system, process and maintenance activity performance
• Communicate performance status and improvement actions internally and with customer