Sr Mgr, Sales Account Management , Advertising Account Management

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.

Amazon Ads is seeking a Senior Manager for the Account Management Team in Milan for our Advertising business. The person will lead a team composed of 6 Account Managers and will overlook the entire Hardline vertical. He/she will be in charge of achieving the revenue targets and the other organizational goals.

We are seeking someone with strong business acumen, sales and people management skills who thrives in ambiguous situations and enjoys challenging revenue targets. He/she will possess strong analytical skills and will be a self-starter, able to find solutions without guidance.

Internally, this role will partner closely across a number of teams including Account Executives, Retail, Product and Creative. Externally, he/she will lead and coach the team to be strategic consultants for their clients and will support them in complex client negotiations with clients and agencies.

He/she will leverage his/her experience and judgment to define organizational strategy, processes, tools, and incentives to maximize ROI and accelerate growth. You will drive execution of team strategy, ensuring that your team is consistently delivering measurable results in advertiser satisfaction, YoY revenue growth, renewal rates and other operational quality metrics.

Key job responsibilities

1. Lead and work with the team to achieve revenue targets
2. Lead and work with the team to achieve other organization's goals
3. Dive deep into client needs, gather their feedback, identify and drive solutions to improve their advertising experience with Amazon Advertising
4. Develop the team sales skills, business acumen and ability to generate innovative and challenging insights
5. Engage with clients supporting your team during negotiations
6. Engage with Amazon Advertising’s leadership team and product/platform leadership to represent business results and advocate for customer needs
7. Hire and develop a world-class team
8. Conduct resource management, capacity planning and account allocation

Minimum Requirements

1. Bachelor's degree or relevant working experience
2. 6+ years of experience in digital advertising or client-facing roles, with 2+ years experience in people management
3. Experience analyzing data and best practices to assess performance drivers
4. High level analytical abilities
5. Ability to establish effective cross-team and cross-functional partnerships to drive cross-team initiatives
6. Advanced proficiency in Microsoft Office (Excel, Word and PowerPoint)
7. Excellent organizational, interpersonal, and communication skills
8. Strong negotiating skills and ability to influence internal and external stakeholders
9. An ability to deal with ambiguity. Can deliver results and drive change in loosely defined situations
10. Demonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneously
11. Superior verbal and written communication skills as demonstrated by experience
12. Proven record of attracting, retaining and growing talents
13. Advanced level of English and Italian

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