Services Project Manager · Bologna HQ · Hybrid Remote

IT Delivery Project Manager

We are seeking an expert Project Manager to join our Services Delivery Organization to lead a range of enterprise software implementations and projects across our CPG customer base. As a Project Manager, you will coordinate all aspects ensuring successful delivery, customer success and profitable engagements.

Key responsibilities:

• Plan, implement and optimally deliver sophisticated customer projects at the highest level of quality
• Build and maintain detailed project plans (adjusting under change control) that supports the agreed project scope/results to assure a high quality and successful outcome
• Responsible for ensuring the quality of Work Items content, e.g. descriptive definition, acceptance criteria, priority
• Lead globally distributed and matrixed teams & Take ownership of any critical issues end to end
• Build strong and positive customer relationships and handle the expectations of customers throughout the lifecycle of the project
• Ensure that the project team and activities follow the XTEL methodology and gating processes: Perform scrum master activities as part of the Agile ways of working, e.g., conduct retrospectives, backlog refinement, daily stand ups
• Conduct governance reviews with the leadership team and with the customers
• Provide regular updates to internal reporting systems and executive project reporting
• Take ownership of the management of projects financials (financial forecasts, P&L, Invoicing)
• Ensure project resources are effectively utilized and their time is supervised and approved in line with the budget
• With input from the team, prepare project SOWs and take through the approval process
• Partner with Sales and Pre-Sales on new opportunities to define scope, pricing and P&L

Qualifications:

• 5+ years project management experience implementing large enterprise software solutions
• Deep understanding of project management principles and SDLC methodologies such as Agile
• Proven experience in delivering agile projects
• Experience of delivering projects in a commercial environment is strongly preferred (either working for a software vendor or a Systems integrator)
• Results orientated and a high level of resilience especially in an environment of change
• Proven track record in leading a project team with a matrix model, manage a customer and work with internal stakeholders
• Deep understanding of technologies and software integration domains
• Highly collaborative working style
• Highly numerate and analytical approach
• Excellent social skills and verbal and written communication skills in English, second foreign language is very desirable (French or Italian)
• Agile Scrum certification advisable
• PMP/Prince 2 qualified is preferred.
• Engineering or Sciences degree preferred.
• Experience in Consumer Goods/Retail sector/ecommerce is a plus