IT Project Manager – Reservation Systems

Job Description

Are you ready to become our IT Project Manager-Reservation Systems?

In Costa, the IT professional family is constantly engaged in complex projects and challenges ranging from B2C & B2B sales platforms design & enhancement, onboard and onshore systems and infrastructures management, applications and solutions deployment, retail & customer experience digital touchpoints envision and delivery.

Embark on an exciting career at Costa Crociere and help us shape the future of technology as we navigate the dynamic seas of the cruise world from our offices on shore.

Who we are:

Welcome to our global community! We take pride in our diverse community of over 20,000 professionals from 70 different countries and cultures. At Costa, we believe in open communication, positivity, and support. We foster an environment built on trust and transparency, where everyone's voice is heard.

How you’ll live your ambition:

We’re looking for a talented professional to join the IT Project Manager - Reservation Systems at the Company’s Headquarter in Genoa – Italy.

Your role will be critical to strengthen the team and perform the roadmap towards business objectives. Today we are looking for an IT Project Manager dedicated to managing the delivery of projects and evolution roadmap of applications in the areas of Reservation systems.

You will join the team being dedicated to managing application portfolios and evolution roadmap, partnering with the business lines and coordinating IT delivery teams to identify, design and implement the best IT solutions, with the high-level objectives to optimize the customer experience and increase process efficiency.

Demonstrate your passion:

• Optimize the business value delivered by projects and solutions, promoting synergies among IT strategy and business.
• Define application portfolio strategy and evolution roadmap.
• Design software solutions according to state-of-the-art technology paradigms.
• Coordinate application delivery team allocating capacity according to company priorities.
• Coordinate vendors involved in the application delivery process.
• Facilitate team collaboration.

Get things right:

• Prioritize projects by planning and scheduling resources efficiently.
• Maintain strong relationships with key stakeholders and facilitate communication between business users and technical teams.

Safety First:

Your innovative thinking and passion for IT systems will guide you to promote corporate culture and values among employees, leveraging positive relationships with the company’s leaders to obtain optimum results.

What makes you unique:

• Strong experience (at least 5 years) in global companies’ technology programs implementation.
• Bachelor's Degree (Master's Degree preferred) in STEM areas/Information Technology.
• Track record as Applications Delivery Manager and applied knowledge of different methodologies.
• Business analysis & data management competencies.
• Strong knowledge of applications delivery in cloud.
• Effectiveness in engaging resources inside and outside the organization.
• Excellent knowledge of Office 365 and collaboration tools.
• Fluent English is essential (B2 level), any other foreign language would be a plus.
• Promoting openness and transparency, welcoming feedback and others’ ideas.
• Able to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
• Excellence in teamwork comes naturally, inspiring others to give their best.
• Open to diversity and cultural differences.
• Strongly committed to enhance sustainability.

Why Costa:

• We are looking for individuals who embody the spirit of innovation just like scientific explorers of the sea. Here you can demonstrate your excellent analytical skills and ability to work with inter-functional stakeholders and focus on the customer’s perspective.
• You'll be located at our Genoa offices, where our strategies pulse to life and our ships set sail. Plus, you'll have the flexibility to work remotely, adding an extra layer of freedom to your experience.

Diversity Equity & Inclusion:

Costa is like a world within a world. Shipboard and shoreside, we are an extraordinary melting pot of different backgrounds, experiences, ages, and cultures. Each of us brings unique insights and perspectives. All of us are valued and respected for who we are. Costa is a global community where everyone belongs.

Join us, let's set sail on an unforgettable journey together. Apply today to drive success and live your ambition!

#LI-Hybrid