Client Advisor - part -time 21h Categorie Protette (L.68/99)

Fixed Term

Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. We combine the best of tradition, technology, and design in writing instruments, watches, leather goods, new technologies, and selected accessories. Our mission is to implement bold ideas with outstanding craftsmanship and create refined products for people with the highest expectations.

We are looking for a Client Advisor who contributes actively to maximize the performance of the boutique through achievement of sales and strategic objectives, assuring a great customer experience and optimum profitability.

How will you make an impact?

• Strive to achieve boutique and personal sales targets with active participation in the daily sales process.
• Develop sales initiatives including high price item sales activities.
• Greet, serve, and advise clients, providing the best service possible at all times while introducing additional and alternative sales, and giving advice and guidance on product selection to customers.
• Process cash and card payments, balancing cash registers with receipts.
• Receive and store the delivery of large amounts of stock.
• Stock shelves with merchandise.

How will you experience success with us?

• At least 3 years of experience in retail boutique.
• Fluent in English and Italian.
• Strong customer and goal orientation.
• Elegance, outstanding manners, an assured sense of style, and appreciation of luxury items.
• Ability to plan and organize work, with strong decision-making and problem-solving skills.
• Passion for Art and Design.
• Reliable, rigorous, with a high sense of responsibility.
• Accountable for the successful development of the boutique functioning.
• Exceptional selling skills, outstanding customer focus, and excellent oral communication skills.
• Able to work as part of a sales team and comfortable working with members of the public.

What makes our group different?

Our true power lies in the rich diversity of our arts, cultures, and human skills, as well as our ability to foster untapped potential.

• We value freedom, collegiality, loyalty, and solidarity.
• We foster empathy, curiosity, courage, humility, and integrity.
• We care for the world we live in.

Your journey with us:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals.

• Initial screening call with the Richemont Talent Team.