CLIENT ADVISOR - CHINESE SPEAKER Roma

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to
the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Reports to: Store Manager/Team Manager

Profile

DUTIES & RESPONSIBILITIES

1. Drive and achieve individual and team objectives and be accountable for sales results
2. Welcome every Client and provide the best Client experience
3. Advise Clients across the Brand and all product categories
4. Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
5. Perform as a team-player, participate in all activities contributing to the overall objectives of the store
6. Learn and master Brand and product knowledge
7. Respect Louis Vuitton Brand standards in terms of grooming and behavior
8. Follow the company’s policies and procedures

EXPECTED ATTITUDES & SKILLS

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.